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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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N55 Notice of application for attachment of earnings order, Help Pretty Please.


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Cliff notes version leading to my question

I received a CCJ for a credit card debt which had been sold to a firm called FV-1, INC, The Corporation Trust Company. these are the claimant's who acquired the CCJ against me a year ago. I didn't defend it as I new nothing then and hadn't discovered CAG.

 

The claim, CCJ was for only a small part of the debt £315.00 which they sated on the claim form was for part of a debt assigned to them.

I have since found out from CAG that this is actually unlawful for them to do so,this is set out in section35 of the County Courts Act 1984 which can be found here. County Courts Act 1984 (c. 2:cool: - Statute Law Database

 

I sent I & E to them as soon as I received the claim with an offer to pay sent it to FV-1 as that is who it said to send it to on the claim form. I heard nothing from them, but then received the CCJ and it was to pay forthwith.

I wrote to the court explaining every thing as soon as I received the CCJ and enclosed my I & E along with wage slip. The court replied saying I had to pay a fee to get the CCJ amount set to installments, I had been told that if I responded with in 14 days there was no fee. Any way obviously this info was wrong.

I never paid fee for redetermination.

I never heard a thing for a whole year until last Thurs. when I received a N55

This leads me to my main question..............

I have read loads of times on here that a spouse is not liable for the others consumer debt. This debt is soley mine and has nothing to do with my husband.

I would like to get this debt set to an affordable installment and to ask that they suspend the order and give me a chance to pay rather than taking it from my wages, there is a tiny space on the form to do this.

This is what i am unsure of.................

I have to get this form posted to court this Monday to be on the safe side.

It asks for my I & E and a recent wage slip.

I only work part time and my hubby works full time, we have two children,

If my hubby is not liable to pay my debt then do I just write down what I pay for and what I earn and make an offer of payment, and then write that my hubby pays for all the other expenses or do I have to include his income along with his outgoings and send a wage slip of his too.

ON THE FORM IT ASKS FOR " MY HUSBAND OR WIFES USUAL TAKE HOME PAY"

 

I hope I have explained OK, I really don't know what way to fill this in as I have tried to explain above.

Any thoughts, help would be really appreciated.

cheers Q., x

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I think (and I'm happy to be corrected) that if the credit card was applied for solely in your name and issued based solely on your income then I would say that only your income and expenditure should be considered when asking for payment terms.

 

It could be viewed that the part of the form asking for husband or wife's income should only be completed where there is a joint debt.

 

As you say, there is only a small box on the form to put your reason for asking for suspension - however, if you need to explain in more detail (i.e. it would be detrimental to your employment status, or that you had already offered a an installment offer but was ignored) then you should write in the box "please see affixed sheet" then you need to write the claim number and your name at the top of the sheet and affix it to the form. Don't forget to keep a copy of everything and send by recorded or special delivery.

 

There is of course the possibility of having the CCJ set aside due to the fact that the claim was issued for only part of the claim - this would involve a fee of £75.00 and is applied for on a different form. However, the other way of looking at it is this - if you pay the £315 then no-one can come back to you for the remainder as the claim will have been satisfied. How much is the whole debt?

 

Ell-enn

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Firstly Ellen you are so kind to reply sp speedily, many many thanks.

 

I actually was givren the card years back when I didn't even work and it was only in my name my hubby didn't know I was applying for it. I applied in bank as I kept going in to pay an argos card balance and the cashiers kept saying take our card and tranfer balance it will be cheeper. so hubby certainly wasn't aware until I told him I had one.

I suppose they linked me with my hubby and he was working and still is.

 

I did think perhaps the part which says husbands or wifes income could just be for joint claims.

 

I wondered weather it would be best to include hubbies income and expenses but send no wage slip of his and write that this is where our money goes and as this debt is just mine my husband did not want me sending his wage slip but out of our combined surplus I will offer part of it, as my hubby isn't liable for my debt, OR to just do as previously stated and not include hubby for same reason and say this is where my income goes and offer £ 10.00 a month, I don't earn much, it all goes on living exspenses any way. If I did include hubbies wage then it would probably end up as a $10 :wink: a month offer any way, and that is us being generous.

 

The debt on the card was a couple of thousand so yes, if I get this paid then the CCJ will be satisfied, so if they came back for more it would be a case of "res judicata". Bryan carter did the same with a debt of my hubbies, we paid this to bailiffs as we again couldn't affortd the £50 a month set by court, then received confirmation that the CCj was Satisfied, Carter then asked for the balance remaining, We said the CCJ has been paid, You are not getting any more and never heard another thing. that was over a year ago now.

This company seem to run in a similar way to Bryan Carter sols.

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OK, if you would only end up with £10 surplus to offer by taking joint income into consideration then you will be at no disadvantage by doing that. You should only send in your wage slip - after all it's only your debt.

Keep the information on the sheet you are attaching concise and to the point, no need to mention that your husband doesn't want his wage slip sent in.

 

When you fill in the income and expenditure part of the form, make sure the £10 per month you are offering is what is all that is left over after everything else has been paid. Take a photocopy of all of it before sending in to court.

 

Ell

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Yes Ell_en,

I think that would be the best as if I left out my hubbies wages it would look like I was trying to hide something. I really just want this payment accepted and to pay it.

I will keep the info to the point, they don't want my life story i know.

Do you have any idea if these forms once completed are successful?

 

 

i cannot find any cases the same as mine where any one has just sent off there income and not included there spouses. I've searched this forum but can't find any account of this.

 

Cheers Q.x.

 

Thanks for your message Ell-enn. you are a star.

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Hi there, thanks

My main concern is to get this CCj paid off by installments, as they have only sued for part of the debt, once this is satisfied I could then fight them off hopefully if they tried to get the rest.

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Just Noticed this N55 form says In the Expenses column Do not include any payments made by other members of the household out of their own income.

I understand this to mean only include what expenses I pay from my income.

I think I'll have to ring the court about this.

I'll post back what the court says as it may help others who are in the same boat as me.

It would certainly be easier for me if I did only have to include my income and outgoings.

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Can some one have a look at this post please and tell me what they think?

 

I phoned the court the girl didn't have a clue.

She read the form and then said do as it says on the form, which is .........

Include the spouses income as it asks you to and money anyone else contributes to the household, if applicable,

then in the expenses part only put my expenses down and then I could just write that all other expenses that I don't pay for are paid by my husband out of his income.

 

I do not include hubbies wage slip.

I must admit my OH does not want his details recorded on this form as it is not his debt.

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What about electricity and gas? Typically these would be around £100 per month.

Also what about children's school trips etc.

What about TV licence?

What about car expenses, MOT, Insurance, Tax?

If no car then what about transport expenses?

Edited by palomino

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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You could also look at this http://www.nationaldebtline.co.uk/england_wales/pdf/personal-budget-sheet/pbs-monthly.pdf.

 

This gives you a template to complete which ensures you don't miss anything.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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Hi Palomino,

Yes I have looked at the link, thanks

These are my expenses from my wages, child benifit and child tax credit, these two benefits I collect and pay out as our living expenses.

My husbands expenses are not included as this CCJ debt is mine, It is not my husbands debt.

They want me to list my expenses from my income.

The things you mention are what my husband pays which are why they are not included.

I have heard the court is strict, which is why i would love comments from others before sending this form off.

Thanks

CAN ANYONE COMMENT ON MY POST #9 PLEASE, THAnks

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  • 4 weeks later...

Just to update. might be helpful to someone wondering the same things as i was.........

I did fill the N56 out correctly.

It did mean my hubbys wage my wage & benifits, (if any)

BUT I only had to list expenses what I paid out for, I sent a covering note saying this is where my money goes and all other household expenses that I haven't listed is because my hubby pays them.

I asked for order to be suspended and it came back as 'agreed to suspend the AOE's' and I am 'ordered to pay £5. a month'.

Great result and all I have to do now is contact the DCA so i can set up a standing order so that they can't turn round and say they haven't received my posted payment.

They could appeal against this order within 16 days but I can't see the point as I only work 14 hrs a week, so earn a small wage and you "can't get the knickers of a bare arse" :wink::lol: :grin:

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ARE ther any charges on the credit card that you can reclaim?

 

Probably not many, I'm not really bothered about trying to re claim charges as they have sued for only a minute part of the debt. It will take me a few years to pay this CCJ at £5. a month, even if they applied to raise the monthly payments at a later stage they won't get much of a result. After this has been satisfied they will have to sue me again, in which case it will be defended as outlined in my first post.

I will be sending a CCA request to them though....;) it might prove to be fruitful.

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