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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Passport validity


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This thread isn't a complaint against any holiday company etc, but rather a question that i need answering from anyone " in the know" about passport validity.

 

I and my family are due to fly to Spain in late september of this year for a fortnights holiday, meaning we obviously return somewhere around the 10th october.

three of my childrens passports expire in April 2010, and just out of curiosity i enquired with East Mids airport to make sure they was ok to fly because i had read that in some countries you needed at least 6 months left on your passport AFTER your return date.

East Mids replied that as far as they were concerned we were ok to travel, but suggested i check with my airline as it is their call.

I e-mailed TCX and they replied saying that i need written proof that it is ok to fly FROM THE SPANISH EMBASSY.

I couldnt find an e-mail address for that, but while i was looking i came accross the Foreign office website, and checked on their passport section under Spain. On there it states that there is " no period of validity for a passport provided that it lasts long enough to cover your return".

I e-mailed back to TCX and pasted the section into my e-mail.

They then rang me the day later to say they had received my e-mail BUT they still needed written proof from the Spanish Embassy.

I need help with this because it's doing my head in. I dont want to buy three new passports ( now they are teenagers, i'll have to pay for adult ones ), if i dont need them.

 

Does anyone know who's correct here, plus can anyone give me the e-mail and address of the Spanish Embassy i need to contact.

 

Thanks in anticipation for your help.

 

P.S

Here is the paragraph from the Foreign Office website....

 

"" Passport validity

 

A valid British passport must be held for entry to and exit from Spain. There is no minimum passport validity requirement but you should ensure that your passport is valid for the proposed period of your stay. ""

 

Why after reading this statement, do i need written proof from the Spanish Embassy ??????

Edited by bazak1

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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Thanks yourbank. There isnt a problem concerning visa's because i know we do not need one of those, but i'm totally confused as to why i need proof from the Embassy when EVERYTHING else seems to say i don't.

Thanks for the link though my friend.

Edited by bazak1

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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I wrote a long reply before realising that you'd said April 2010. :rolleyes: That will teach me.

 

I think you are being given the roundabout. Your passport is valid, full stop. Problems arise when passports run out during holidays, not after, and you're travelling within the EU.

 

I wouldn't give it a second thought, tbh.

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Thanks Bookworm. That was my thoughts entirely, but with TCX informing me about needing the letter, i didn't want to turn up to the airport to be told i couldnt fly.

Thanks for the help.

I can rest easier now.

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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Some countries DO require 6 months clear on a passport so I can understand why the airline is asking for this. I'm fairly sure Spain isn't one of them but it will be have been a 'stock' answer from a fairly low level employee. You don't even need a passport to travel within the EU - you do need a valid form of ID and a passport is one most us us have that the airlines accept.

 

Might be worth taking a screenshot of the FO website page and having that with you just in case you come up against another jobsworth at the airport.

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Some countries DO require 6 months clear on a passport so I can understand why the airline is asking for this. I'm fairly sure Spain isn't one of them but it will be have been a 'stock' answer from a fairly low level employee. You don't even need a passport to travel within the EU - you do need a valid form of ID and a passport is one most us us have that the airlines accept.

Might be worth taking a screenshot of the FO website page and having that with you just in case you come up against another jobsworth at the airport.

 

Whilst it is true that some European countries don't check passports on arrival, the UK isn't one of them. The requirement for entry (as a Brit or European citizen) is to be able to prove both Identity and Nationality, so just carrying ID will fall short.

 

That doesn't mean that you would be refused entry, but you would be subjected to delays while further checks were made to confirm nationality, and you also run the risk of the airline refusing to carry you for fear of a £2000 fine under the Carriers Liability Act.

 

There are exceptions, such as the Republic of Ireland - not part of the UK, but still within Europe - The RoI however falls under the rules of the Common Travel Area (UK, RoI & Crown Dependencies).

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Thanks all for your comments and help.

Steve, true, i can renew their passports probably now and get them to continue the validity, but changing three childrens passports to adults at seventy some odd pounds each, is an expense that i don't need at the mo. paying for the holiday and trying to get some spending money is enough trouble.

thanks all the same.

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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Spain

Passport Required?BritishYesAustralianYesCanadianYesUSAYesOther EU1Visa Required?BritishNoAustralianNo/2CanadianNo/2USANo/2Other EUNoReturn Ticket Required?BritishNoAustralianNoCanadianNoUSANoOther EUNo

 

Passports

 

Passport valid for at least three months beyond length of stay required by all nationals referred to in the chart above except:

 

 

Hi almond.

 

As you can see, i've pasted the info' off the site you gave me link for. As you can see, this is yet another variant on the rules for length of validity AFTER the end of your holiday.

 

One site says, as long as it is in date when we return.

The site above states as long as it is valid for three months.

 

What is the actual, final truth ?

Edited by bazak1

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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3 months is all you need i always ask customers how long they have left

and advise them if its 5 months to get a new one since i have had a few that have booked a holiday and found a member of families passport has ran out.

 

Passport validity: A valid British passport must be held for entry to and exit from Spain. There is no minimum validity requirement but it must be valid for the proposed period of your stay.

http://www.spanish-airport-guide.com/travel-fact-sheet.html

Edited by almond
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  • 1 month later...
Thanks Bookworm. That was my thoughts entirely, but with TCX informing me about needing the letter, i didn't want to turn up to the airport to be told i couldnt fly.

Thanks for the help.

I can rest easier now.

 

I would not ignore it as it will play on your mind if nothing else. On a recent trip to Spain ourselves I realized our son would have only had 5 months left on return and decided to check with TCX. They informed me that they would definately decline boarding as they state in their terms and condition that you need at least 6 months from the date of return. I had the same argument with them that it was needed for another EU country but to no avail. Therefore 3 days before travelling I had to get and an emergency renewal at additional costs:mad:

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