Thread: sky taken 3 payments

i signed up for sky on monday and was told i had make a payment upfront of £49 so gave my card details etc woman at sky said computer had flagged up an error and could take my deatisl agin, so gave card details, she sais she would call me back as there was a system problem. so she called again said the fault had been sorted and took my card details agin told me it had gone through etc
so tuesday rang my bank who told me they had taken the payment 9 times and gave me the authorisation codes.
spoke to sky who cannot find 2 of the payments practically called me a liar, then eventually was told they would pass to another dept and i would hvae the money within 48 hours.
rand today and spoke to the rudist man who told me that no record of yesterdays conversation, had to explain the whole thing again, he said it would be looked into, i told him i needed the money back as they had emptied my account, he was not interested, just said did not know when would be resolved. so i asked to speak with a manager, and was told the manager would not come to the phone and would tell me the same thing, asked for managers name was told Ross? asked for surname refused to give it to me. told him i would be making a complaint to ofcom and he just said well they wont help you? real charmer
so now they have my money and i have none till i get paid in 2 weeks, total morons.