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The book is easy to understand and clearly explains the rights
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Me vs CL Finance, a default Judgement was entered and I applied to have it struck off on the grounds that the debt included Bank Charges and PPI I was unable to claim against.
Debt originally with GE Money.
Sent SAR to both CL and GE on 18th January, both cashed £10 cheque (signed by my wife), but have not received any correspondence from either company.
Am I right to assume I have no alternative to enter an embarrassed defence?
Court hearing is 18th March, transferred from Northampton to my local court.
Have filed complaint with Information Commissioner regarding Data Protection (help line confirmed I should have had response).
Would the SAR also reveal the CCA (pre 2000) or do I need to take alternative/additional steps to get sight of that?
Re the PPI, GE told me as it predated 2003(?) it was not covered by FSA, is this true even if they continue to take payments for it in 2008?
My complaint is that I never saw a policy, and when I became unemployed I was unable to claim due to Self-Employment...
Don't hold out any hope with the Information Commissioner. He has no penal or enforcement capability at all.
The best way to have a DSAR enforced is to claim in the county court using a form N208. This is the alternative to the normal claim for money (N1 form) and allows you to request the court to make an order for action of some kind. In your case this is compliance with the DSAR according to their legal obligations under S7 of the Data Protect Act 1998.
I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.
You can also ding my gong if you prefer.
Thanks for the heads up on the DSAR procedure, I was aware the Information Commissioner was a little toothless, they had suggested getting a court to order disclosure but gave no further detail.
Does any one have any advice regarding the upcoming hearing I have please?
They sent me print outs from their system, not a lot of use.
I have a 'NOTICE OF ASSIGNMENT' dated 17/10/08 on their headed paper (well H. Cohens actually) informing me that the debt was assigned on 15th October 2008, and that they have made a claim with the county court.
One statement showing the debt and legal fees that have been applied.
And this CCA.
There are no T&Cs or any other statements, but a covering letter stating they have sent me all they have.
And yes I managed to sign myself in the bottom right hand box!
Where do I go from here?
I am unable to prove at the set-aside that I have been levied charges that are unfair due to the lack of statements (GE Money have simply not responded to the SAR but cashed the £10 cheque).
My hearing is on Wednesday so time is running out and I would very much appreciate some feed back please.
Edit: Added a thumbnail image, a little more forum friendly than the monstrosity i posted earlier
At a set aside hearing you don't need your full defence or even a defence. You are there to convince the judge that the claim is capable of being defended, not even necessarily a winning defence, just not something that is 'fanciful'. So far for your defence you have mis-sold PPI, possible penalty charges and potentially an unenforceable application/agreement. There are the prescribed terms on the form that are required by the Act, but it may fall foul of S18 of the Act in that it is a multiple agreement. If you haven't done so already, you may want to take a look at this thread on mutliple agreements:
One other point, did you ever receive a copy of your cancellation rights after you had signed the agreement? If not, then that could also make the agreement unenforceable.
A couple of hundred years ago Meyer Amshel, (1743-1812), founder of the Rothschild dynasty is reported to have told his five sons, “Let me control a nation’s money and I care not who writes its laws”.
PLEASE NOTE - I am not a legal expert, what I have written is my own opinion garnered from reading this forum and consumer legislation, and my own experience of the judicial process.
If I have been helpful, please feel free to tickle my scales!!
Other side were a no-show, which I had expected after reading here
Judge asked why I had not submitted defence originally, even though I had no good reason (a nervous Breakdown last year) he accepted that I had grounds for submitting a defence and that he would order the CCJ struck out.
I got told off for not taking Court Papers with me, except for the hearing papers for today, and was told that I was fortunate to get the hearing because I had delayed my application (CCJ was December 23 my application was February - it doesn't pay stick one's head in the sand).
I have now been given 14 days to submit my defence, so this I guess is where the fun starts.
I am considering the following defence:
1. PPI mis-sold therefore 10% of running credit balance fee should be removed.
My concern here is that CL have been unable to provide any statements at all, and GE (the OC) have failed to respond to a SAR, can I force GE to provide statements and in the time limit required?
2. The original CCA is un-enforcable on the grounds it is a multi-part agreement and does not fulfill the prescribed terms.
3. I have not received a NoA from GE, again their failure to respond to a SAR is exacerbating this.
I'm learning fast from reading here, but it does make my head swim a bit!
Really appreciate the time and effort all here give so freely, I will endeavour to share my experience an knowledge as repayment.
You need to get a CPR 18 request off to the oppositions solicitors as soon as possible:
In the XXXX county court
Claimant -v- (YOUR NAME)
Claim Number: (CLAIM NUMBER)
Dear XXX
REQUEST FOR INFORMATION CPR 18
I have received a recent court claim from your organisation. In order to file a defence and counter claim I require some information. Given that this
matter is now the subject of legal proceedings, you are obliged to disclose under the Civil Procedure Rules, the information and documents detailed
below.
The information must be furnished within seven days of the receipt of this letter. If you fail to comply, this will be reported to the Court, a copy of this letter will be provided as evidence to the same and an Order enforcing your compliance will be sought.
1. A true copy of the executed credit agreement and any terms and conditions that applied to the account at the time of default and at the time the account was opened. True copies of any Notice of Assignment and/or default notice or enforcement notice that you or the original creditor sent me, with a copy of any proof of postage that you hold.
1.1 If copies of any of the above documents are to be relied on in court rather than originals, a copy of the Notice of proposal to adduce hearsay evidence required under s2(1) of the Civil Evidence Act 1995 together with proof of the authenticity of the document(s) as required under s8(1)(b) of the Act, including but not limited to:
(a) a copy of the procedure(s) used for copying, storing and retrieving documents.
(b) a copy of the relevant log entry showing the time and date of the scan or copy, the name of the member of staff making the copy, the method used for copying, storage and retrieval and time and date of destruction of the original document(s).
(c) copies of internal and external audit reports covering the entire period from the date of the copy to the present to demonstrate that the procedures have been complied with.
(d) copies of Quality Assurance accreditation certificates covering the entire period from the date of the copy to the present to demonstrate that the procedure(s) and audit process(es) comply with the appropriate quality standards.
2. All records you hold on me relevant to this case, including but not limited to:
a. Transcriptions of all telephone conversations recorded and any notes made in relation to telephone conversations by your company, or by any previous creditor
b. Where there has been any event in my account history over this period which has required manual intervention by any person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my account formerly held with *********.(AMEND TO THE COMPANY NAME)
c. .Documents relating to any insurance added to the account, including the insurance contract and terms and conditions, date it was added and deleted (if applicable).
d. Details of any collection charge added to the account; specifically, the date it was levied, the amount of the charge, a detailed financial breakdown of how the charge was calculated, and what the charge covers.
e. Specific details of the fees/charges levied by any other agency in respect of this account and a detailed breakdown of said fees/charges and what each charge relates to and on what date said fees/charges were levied.
f. A genuine copy of any notice of fair use of my data as required by the Data Protection Act 1998.
g. A list of third party agencies to whom you have disclosed my personal data and a summary of the nature of the information you have disclosed.
h. Copies of statements for the entire duration of the credit agreement.
3. Any other documents you seek to rely on in court.
I will require this information within the next seven days. I must advise you that if the information is not forthcoming, it will be reported to the Court that you are trying to frustrate proceedings and denying me the opportunity to file a defence and counter claim.
I look forward to your due diligence in this matter.
A couple of hundred years ago Meyer Amshel, (1743-1812), founder of the Rothschild dynasty is reported to have told his five sons, “Let me control a nation’s money and I care not who writes its laws”.
PLEASE NOTE - I am not a legal expert, what I have written is my own opinion garnered from reading this forum and consumer legislation, and my own experience of the judicial process.
If I have been helpful, please feel free to tickle my scales!!
b. Where there has been any event in my account history over this period which has required manual intervention by any person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my account formerly held with *********.(AMEND TO THE COMPANY NAME)
and:
h. Copies of statements for the entire duration of the credit agreement.
This is how I get the information that is/was held by GE that they are not releasing to me?
Warming up to this now, after the tiny (but significant to me nonetheless) victory today.
This is how I get the information that is/was held by GE that they are not releasing to me?
Precisely
Originally Posted by Harriedguy
Warming up to this now, after the tiny (but significant to me nonetheless) victory today.
And SpecialD it will be.
Thank you again.
Obtaining a set aside is quite a feat, so that's round one to you Make that several SpecialDs
A couple of hundred years ago Meyer Amshel, (1743-1812), founder of the Rothschild dynasty is reported to have told his five sons, “Let me control a nation’s money and I care not who writes its laws”.
PLEASE NOTE - I am not a legal expert, what I have written is my own opinion garnered from reading this forum and consumer legislation, and my own experience of the judicial process.
If I have been helpful, please feel free to tickle my scales!!
Got the order from court on Monday, claim struck out and defence to be in by 3rd April !!
Nothing at all heard back from other side in response to my CPR18.
Re-reading your post DocH I think I goofed seriously, I sent it to the plaintiff not their solicitor.
From what I have read of CL Finance and Cohen I thought they were pretty much one and the same, how significant is my mistake?
As it stands today I think my defence will be:
1. PPI charges for mis-sold insurance (I never got any T and Cs for it) so will dispute all of those.
2. Unfair charges, although the hold on the wider litigation for this may scupper that the judge indicated at the set-aside hearing.
3. The CCA is not properly executed and/or is un-enforceable.
4. I did not receive a copy of my cancellation rights.
Were you issued with default notice? The creditor (prior to assignment of the debt) must have issued you with a compliant DN – if not the whole claim is fundamentally flawed.
You admit nor deny that CL Finance have the lawful right of ownership of the debt and put them to strict proof that any assignment was absolute and in compliance with the Law of Property Act 1925.
The Claimant's claim is for the sum of 2196.99 being monies due from the Defendant to the Claimant under a regulated credit agreement between the Defendant and GE Capital Bank Limited under reference xxxxxxxxxxx and assigned to the Claimant on the 15th October, 2008 notice of which has been given to the Defendant.
The Defendant has failed to make payment in accordance with the terms of the agreement and a default notice has been served upon Defendant pursuant to Section 87(1) of the consumer Credit Act 1974.
Persuant to clause 7 of the agreement, the Claimant also claims contractual interest at a rate of 26.478% per annum from the date of these proceedings to the date of judgment (sic), or sooner payment, accruing aat a daily rate of 1.70.
I will scan the assignment letter shortly, it came from Howard Cohen not CL, or GE Money...
OK so I will add non-receipt of DN to my list of defence, SAR to both CL and GE have failed to materialise one, I appreciate this in no way indicates it does not exist merely that it may and they have failed to comply with the Data Protection Act.
Drawing up my defence now, using the guides and examples from here.
When the order says by Friday 3rd April does it include Friday up to Court closing time? Or have I really got to get my skates on and deliver it tomorrow (I will also send it to Messrs Cohen and Co by RMSD for delivery Monday).
1. Except where otherwise mentioned in this defence, I neither admit nor deny any allegation made in the claimants Particulars of Claim and put the claimant to strict proof thereof.
2. The Defendant is embarrassed in pleading to the Particulars of Claim as it stands at present, inter alia: -
3. The claimants' particulars of claims disclose no legal cause of action and they are embarrassing to the defendant as the claimant's statement of case is insufficiently particularised and does not comply or even attempt to comply with CPR part 16. In this regard I wish to draw the courts attention to the following matters;
a) The Particulars of Claim are vague and insufficient and do not disclose an adequate statement of facts relating to or proceeding the alleged cause of action. No particulars are offered in relation to the nature of the written agreement referred to, the method the claimant calculated any outstanding sums due, or any default notices issued or any other matters necessary to substantiate the claimant's claim.
b) A copy of the purported written agreement that the claimant cites in the Particulars of Claim, and which appears to form the basis upon which these proceedings have been brought, has not been served attached to the claim form.
c) A copy of any evidence of both the scope and nature of any default, and proof of any amount outstanding on the alleged accounts, has not been served attached to the claim form.
4. Consequently, it is proving difficult to plead to the particulars as matters stand
5. Further to the case, on 19/03/2009 I requested the disclosure of information pursuant to the Civil Procedure Rules, which is vital to this case from the claimant. The information requested amounted to copies of the Credit Agreement referred to in the particulars of claim and any default or termination notices, a transcript of all transactions, including charges, fees, interest, alleged repayments by myself and payments made by the original creditor. Also any other documents the Claimant seeks to rely on, including any default notices or termination notice, and a copy of the Notice of Assignment required to give the claimant a legitimate right of action.
6. To Date the claimant has failed to comply with my request under the CPR (copy attached) and I have not received any such documentation requested. As a result it has proven difficult to compose this defence without disclosure of the information requested.
7. The courts attention is drawn to the fact that the without disclosure of the requested documentation pursuant to the Civil Procedure Rules I have not yet had the opportunity to asses if the documentation the claimant claims to be relying upon to bring this action even contains the prescribed terms required in Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553) which was amended by Consumer Credit (Agreements) (amendment) Regulations 2004 (SI2004/1482). The prescribed terms referred to are contained in schedule 6 column 2 of the Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553) and are inter alia: - A term stating the credit limit or the manner in which it will be determined or that there is no credit limit, A term stating the rate of any interest on the credit to be provided under the agreement and A term stating how the debtor is to discharge his obligations under the agreement to make the repayments, which may be expressed by reference to a combination of any of the following--
1. Number of repayments;
2. Amount of repayments;
3. Frequency and timing of repayments;
4. Dates of repayments;
5. The manner in which any of the above may be determined; or in any other way, and any power of the creditor to vary what is payable
8. The courts attention is drawn to the fact that where an agreement does not have the prescribed terms as stated in point 7 it is not compliant with section 60(1) Consumer Credit Act 1974 and therefore not enforceable by s127 (3). The courts attention is also drawn to the authority of the House of Lords in Wilson-v- FCT [2003] All ER (D) 187 (Jul) which confirms that where a document does not contain the required terms under the consumer credit act 1974 and the Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553) and Consumer Credit (Agreements) (Amendment) Regulations 2004 (SI2004/1482) the agreement cannot be enforced
9. Notwithstanding points 7 and 8, any such agreements must be signed in the prescribed manner by both debtor and creditor. If such a document is not signed by the debtor the document cannot be enforced by way of section 127(3) Consumer Credit Act 1974
10. The claimant is therefore put to strict proof that such a complaint document exists
11. It is neither admitted or denied that any Default Notice in the prescribed format was ever received and the Defendant puts the Claimant to strict proof that said document in the prescribed format was delivered to the defendant.
12. Notwithstanding point 11, I put the claimant to strict proof that any default notice sent to me was valid. I note that to be valid, a default notice needs to be accurate in terms of both the scope and nature of breach and include an accurate figure required to remedy any such breach. The prescribed format for such document is laid down in Consumer Credit (Enforcement, Default and Termination Notices) Regulations 1983 (SI 1983/1561) and Amendment regulations the Consumer Credit (Enforcement, Default and Termination Notices) (Amendment) Regulations 2004 (SI 2004/3237)
13. Failure of a default notice to be accurate not only invalidates the default notice (Woodchester Lease Management Services Ltd v Swain and Co - [2001] GCCR 2255) but is a unlawful rescission of contract which would not only prevent the court enforcing any alleged debt, but would also give rise to a potential counterclaim for damages where damage occurs to my credit rating (Kpohraror v Woolwich Building Society - [1996] 4 All ER 119)
14. Without Disclosure of the relevant requested documentation I am unable to asses if I am indeed liable to the claimant, nor am I able to asses if the alleged agreement is properly executed, contain the required prescribed terms, or correct figures to make such an agreement enforceable by virtue of s127 Consumer Credit Act 1974
15. In view of the matters pleaded above, I respectfully request that the court gives consideration to whether the claimant's statement of case should be struck out as disclosing no reasonable grounds for bringing the claim, and/or that it fails to comply with CPR Part 16.
16. Alternatively, I respectfully request a stay in proceedings until such time as the claimant complies with the requests outlined in paragraph 5 above or until the court orders its compliance with the same. I will then be in a position to file a fully particularised defence and counterclaim and will seek the courts permission to amend my statement of case accordingly.
17. In addition it is drawn to the courts attention that schedule 3, s11 of the Consumer Credit Act 2006 prevents s15 repealing s127 (3) of the 1974 Act for agreements made before s15 came into effect since the agreement is alleged to have commenced in xx/xx/xxx the Consumer Credit Act 1974 is the relevant act in this case.
Statement of Truth
I, believe the above statement to be true and factual
Signed .....................
Date
Not too sure about the bit in red, I have an alleged copy of the CCA so know the date of it and that the Consumer Credit Act 2006 does not apply, but their POC does not indicate any date of the original agreement with the OC, instead relying on the assignment date.
They do state "The Defendant has failed to make payment in accordance with the terms of the agreement and a default notice has been served upon Defendant pursuant to Section 87(1) of the consumer Credit Act 1974."
10. The claimant is therefore put to strict proof that such a complaint document exists
I think you mean compliant ...
I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.
You can also ding my gong if you prefer.