Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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Thread: fizdup V MINT

  1. 24th July 2006 15:16 #1
    fizdup fizdup is offline
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    Default fizdup V MINT

    I have telephoned MINT to ask for written confirmation of all charges levied against me by them on my MINT mastercard.

    I have been told that the request has been passed on to the relevant department and I will recieve the information in 7 - 10 working days.

    Has anyone else attempted getting theinformation from MINT by phone? Did they actually send it or was there a fobbing off letter sent first?

    (have I put this thread in the correct forum? MINT is owned by the Bank of Scotlandicon, and I couldn't see where else to put it. If I should move it, please tell me where and it'll diappear in a puff of cyber-smoke)

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  2. 24th July 2006 15:20 #2
    JMio JMio is offline
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    Default Re: fizdup Vs MINT

    Personally I don't trust a single word that Bank staff say on the phone anymore - it's too easy for them to make an empty promise, hang up & 'forget' about you.

    Put EVERYTHING in writing, as this way you have proof of all correspondance between you & them.

    What are you going to do if/when your statements don't arrive (which I'll be honest is what I can see happening) within the 7-10 days they promised?

    Can you prove that you requested them?

    Not having a go at you, but you'd be far better to cover all possibilities - the reason that we advise people to write & request their statement information, is so that the statutory £10.00 fee for processing such a request can be enclosed along with your letter.

    If, as again we recommend, you sent this by Recorded Delivery, then you can prove that you sent it, and take action against them if they fail to comply.

    ** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

    I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

    The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim
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  3. 24th July 2006 17:00 #3
    fizdup fizdup is offline
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    Default Re: fizdup V MINT

    That sounds like sensible advice, thanks, I will write a letter.

    Does anyone know the correct address to send such an enquirey to regarding MINT accounts?

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  4. 27th July 2006 22:58 #4
    fizdup fizdup is offline
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    Default Re: fizdup V MINT

    Letter printed at the library today, but the post office was closed by the time I left, so it will be going recorded delivery tomorrow morning.

    In case anyone wants it, the address that I sent it to was

    MINT
    Customer services Centre
    PO BOX 6050
    Southend-on-sea
    SS99 1WL

    Story so far...

    BOS - Student account - preliminary request letter sent

    Cahoot - Current account - list of charges totalling £420 recieved
    Cahoot - Credit card - list of charges totalling £200

    Mint - Request for list of charges made by telephone and letter.
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE