Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I'm new to this but I was told people on here could help me with this problem I'm having. I received a phone call on Friday night asking if I was interested in buying a Honda CR-V so I said I'd like to see the car and it would depend on the cost etc etc. The dealer then came back with a car that I thought sounded good and said if I'd like a viewing so I said yes but the place is 2 hours drive away so I said I'd have to travel down at some point over the weekend. The dealer then said if I paid a £100 deposit it would stop anyone else from buying the car over the weekend and they'd "take it off the forecourt" so I paid it (silly in hindsight).
On Sunday I went down and test drove the car and they were really pressing me into buying the car there and then but I said I'd let them know the following day. There was a minor emergency in my work yesterday which I called and explained to them so I called them this morning to say that I wasn't going to be purchasing the car and would like my deposit back. The salesperson was rather angry with me and said that the deposit was subject to viewing and because I'd "left them hanging" and stopped others from buying the car they weren't wouldn't be giving me it back. I phoned up the finance man there after and explained and he said that this it was explained to me on Sunday that I'd need to say there and then that if I wanted deposit back then I'd have to tell them on Sunday. This was never explained and the person with me can back this up. I'm now told that the branch manager is the only person who can authorise the return of my deposit.
Obviously I'm upset at their attitude but I'm wondering what legal stance I have here and if I can get my money back from them? I fulfilled my part of the deal by viewing the car so I'm not sure what my £100 was for. It kind of goes against the idea of it being a deposit if I can't get it back.
Total testicles. Send them a letter recorded delivery 'telling' them you want you money back within 7 days or you will claim in court which will cost them more.
If they had kept the car for months or weeks, then they 'may' have reason to not return it, but not a couple of days unless they can prove beyond doubt that someone came in with a fistfull of cash to buy that car and they turned him down as sold.
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Honda Dealer - Getting my deposit back
on Friday night asking if I was interested in buying a Honda CR-V so I said I'd like to see the car and it would depend on the cost etc etc. The dealer then came back with a car that I thought sounded good and said if I'd like a viewing so I said yes but the place is 2 hours drive away so I said I'd have to travel down at some point over the weekend. The dealer then said if I paid a £100 deposit it would stop anyone else from buying the car over the weekend and they'd "take it off the forecourt" so I paid it (silly in hindsight).
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