Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Angry Ryanair online check-in

    Hi,

    On Friday we flew from London Stansted to Cork on Ryanair, which in hindsight was a stupid decision given the hassles we have had every single time we've flown with them, and are outraged at their check-in process.

    I am English and my partner is South African. As we were travelling together on the same booking, we were excluded from being able to check-in online, according to the following (taken from their website):

    "To qualify for Online Check-in each passenger must be an EU/EEA citizen (including Switzerland) and present either a valid passport or National Identity Card, issued by the government of an EU/ European Economic Area (EEA) country which matches the document details printed on their online boarding pass, at both airporticon security and the departure gate."

    Consequently we had to pay £10 each for the "privelege" of checking-in at the airport, under the assumption that our passports would be chedked at the check-in desk.

    However, on arrival at Stansted we found that there was actually no check-in desk open, and were instructed to use the self-service terminals whereby you just punch in your booking reference and it prints the boarding passes. No passport checks or anything.

    In other words, we have been charged £10 each for doing exactly what we could have done the night before at home. The only place our passports were requested was as we went through the security gate, not by Ryanair staff, and there was no difference between the way my EU passport was checked and the way my fianceeicon's SA passport was checked.

    This is clearly just another Ryanair [problem] and we will be pushing for a refund of the £20, more on principle than for the cost of it.

    Has anybody else encountered this?


  2. #2
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    Default Re: Ryanair online check-in

    Ive never heard of this before. You should definately seek a refund.


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    Default Re: Ryanair online check-in



    Sorry - couldn't resist.

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE