Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
    sjw sjw is offline
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    Default SJW vs Bank Of Scotland

    Sent of my request for full statements and asked them to explain the charges, received the info back within 2 weeks.

    Have calculated the total, and in 5 years, its only £272, not as much as most people on here, but its better in my pocket than theirs

    Will be sending the prelim letter later today requesting a full refund. Hopefully it will soon be with me

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  2. #2
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    Default Re: SJW vs Bank Of Scotland

    Quote Originally Posted by sjw
    Sent of my request for full statements and asked them to explain the charges, received the info back within 2 weeks.

    Have calculated the total, and in 5 years, its only £272, not as much as most people on here, but its better in my pocket than theirs

    Will be sending the prelim letter later today requesting a full refund. Hopefully it will soon be with me
    Good chance they'll settle. Remember don't accept anything less than FULL settlement of the charges. I would also claim contractual interesticon, which you can claim from this point forward.


  3. #3
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    Default Re: SJW vs Bank Of Scotland

    Going from personal experience, you'll probably be offered a partial refund, then maybe an increased partial refund, and if / when you take it to Court - they'll pay out on the lot.

    ** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

    I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

    The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

  4. #4
    sjw sjw is offline
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    Default Re: SJW vs Bank Of Scotland

    received a letter from the bank today, it says that they are looking into my issue regarding the charges, and that they will respond to me within the next 4 weeks

    Will wait and see what happens now, although I dont think 4 weeks is reasonable, maybe wait the recommended 2 weeks then lbaicon them


  5. #5
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    Default Re: SJW vs Bank Of Scotland

    stick to your timescales, do not be sidetracked by the timescale they want to work to. This is your claim and your timetable, carry on with the format and you'll do fine.

    Good Luck

    T

    I will not be held liable for any advice/comments given... if in any doubt please consult professional advice.

    HBOS Acc1 - Small Claim Filed 31/07/06 - WON -21/8/06 - MCOL -06/09/06 - WON 13/09/06

    HBOS acc2 -Small Claim Filed 02/08/06 - WON 13/09/06 - Round 2 Prelim Letter sent 14/09.06 - LBA sent 27/09/06 - MCOL 16/10/06

    HBOS acc3 Prelim Letter sent 14/09/06 - LBA sent 27/09/06 - MCOL 16/10/06

  6. #6
    sjw sjw is offline
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    Default Re: SJW vs Bank Of Scotland

    Was originally sent a letter saying they would get back to me within 4 weeks.

    I cant believe that 4 weeks has passed since I sent it, I was prepared to lbaicon them after 2 weeks, where did the time go:?

    Sent them the LBA yesterday, will hopefully receive a letter from them soon


  7. #7
    sjw sjw is offline
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    Default Re: SJW vs Bank Of Scotland

    Finally received a letter from them offering me £68, which is exactly 25%.

    The letter is long winded, and basiclly says, we have incurred costs, and need to pass these on, its your responsibility to keep your account in good order, we can close your account etc etc.

    Seems like a bog standard letter to me

    I am not accepting that amount, so will contact them and confirm my lbaicon still stands, and that they have 2 weeks to refund the costs in full, or we will be going to court


  8. #8
    sjw sjw is offline
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    Default Re: SJW vs Bank Of Scotland

    havent heard anything yet


  9. #9
    sjw sjw is offline
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    Default Re: SJW vs Bank Of Scotland (going legal, need help)

    Have been away on holidayicon, so a bit behind with this case.

    I have been sent a letter, it says im getting nothing back now, not even what they offered.

    I now have to take them to court, im based in scotland, so cant use MoneyClaim.

    Has anyone done this in scotland, if so, can you give me a few pointers



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