Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
May I ask where you live, and do you ever use the cross city line, I am sure its up to London Midland to prove you used their service, rather than you having to proved you did not.