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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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What's the rules on making an apprentice redundant?


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Coniff

 

It can be a real minefield for the employer, depending on the quality of the drafting used when the Apprenticeship Agreement was drafted.

 

Normally, the employer will be under a duty to seek suitable employers where the apprentice could have been transfered to before making him/her redundant.

 

The bottom line is that you need to read the agreement, check what provision it made for termination, including by way of redundancy, and come back.

 

If an apprentice is wrongfully dismissed he may have a claim for enhanced damages by reason of the loss of his prospects as a tradesman on completion of his apprenticeship (Dunk v George Waller & Son Ltd [1970] 2 All ER 630, , CA). See also Wallace v CA Roofing Services Ltd , QBD. The case concerned an apprentice sheet metal worker who was dismissed for reason of redundancy after 19 months and claimed damages for breach of contract, arguing that the contract was one of apprenticeship and therefore not subject to a redundancy dismissal. This was held to be the case and the matter was remitted for damages to be assessed, presumably on the basis that the contract should have been one for four years.

Che

...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

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It says on her employment contract (not exact words, I don't have it in front of me) Apprentice for a term of 4 years.

 

See if you can get a copy, and check what provision it made for termination.

 

I have seen recently some very poorly drafted agreements that neglected to make adequate provision for termination - remembering of course that in law a redundancy is still a dismissal.

 

Ultimately the employee could find that they are entitled to a sizeable damages award because they have numerous heads of claim.

 

See:

 

In Flett v Matheson 2006 ICR 673, CA, F worked under a ‘Modern Apprenticeship agreement’, which operated as a tripartite arrangement between him, the ‘employer’ and a Government-sponsored training provider. When he was dismissed without notice, he brought a breach of contract claim before an employment tribunal. The issue was whether F was to be regarded as employed under a contract of employment, a contract of apprenticeship, or neither. This was important because, were he employed under a contract of apprenticeship, he could seek damages in excess of £ 50,000 in respect of lost earnings and the potential diminution of his future prospects. If, on the other hand, he worked under a contract of employment, his claim would be limited to one week’s pay for being dismissed without proper notice. The Court of Appeal concluded that the tripartite arrangement had the essential ingredients of an apprenticeship; namely, it secured wages for the apprentice for the duration of an apprenticeship; training enabling him or her to acquire valuable skills; and status in the labour market following successful completion of the training. The fact that part of the training was provided by a third party did not deny the contract the classic qualities of apprenticeship.

 

Che

...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

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S

See:

 

In Flett v Matheson 2006 ICR 673, CA, F worked under a ‘Modern Apprenticeship agreement’, which operated as a tripartite arrangement between him, the ‘employer’ and a Government-sponsored training provider. When he was dismissed without notice, he brought a breach of contract claim before an employment tribunal. The issue was whether F was to be regarded as employed under a contract of employment, a contract of apprenticeship, or neither. This was important because, were he employed under a contract of apprenticeship, he could seek damages in excess of £ 50,000 in respect of lost earnings and the potential diminution of his future prospects. If, on the other hand, he worked under a contract of employment, his claim would be limited to one week’s pay for being dismissed without proper notice. The Court of Appeal concluded that the tripartite arrangement had the essential ingredients of an apprenticeship; namely, it secured wages for the apprentice for the duration of an apprenticeship; training enabling him or her to acquire valuable skills; and status in the labour market following successful completion of the training. The fact that part of the training was provided by a third party did not deny the contract the classic qualities of apprenticeship.

 

Che

 

 

wish id known this back in 1997, my first job on leaving college was a modern apprenticeship that i got sacked from after 2 months service, as the muppet who took me on didnt realise that as part of my contract i was to be allowed 3 days a week leave to attend an engineering course at college, so the asshole sacked me, because he thought he was getting a teaboy/skivvy

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wish id known this back in 1997, my first job on leaving college was a modern apprenticeship that i got sacked from after 2 months service, as the muppet who took me on didnt realise that as part of my contract i was to be allowed 3 days a week leave to attend an engineering course at college, so the asshole sacked me, because he thought he was getting a teaboy/skivvy

 

It's all easy with hindsight mate!

 

Oh well, no point crying over spilt milk .... and all that.

 

Still a bummer though

 

Che

...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

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I've done some reading starting with the Flett v Matheson which lead onto other things and can quote a bit from the regulations as read by an employment specialist company:

 

If the employer terminates the agreement early, thereby depriving the apprentice of the training, the apprentice is entitled to claim damages for wrongful dismissal under the contract for the remainder of the fixed-term apprenticeship and also damages for future loss of earnings and prospect as a qualified person.

This is still the case even if the apprentice is a poor performer or is having difficulty passing any necessary exams or if he has a conduct problem such as poor timekeeping or poor attendance record.

Even a genuine redundancy situation such as a downturn in work, would not entitle the employer to dismiss the apprentice early, regardless of length of service.

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  • 2 weeks later...

What if the employer is arguing that you aren't actually an apprentice because you never signed a deed of apprenticeship/indenture.

 

I have been treated as an apprentice, attending apprentice's dinner with the management and being put forward for apprentice of the year (and coming in the top ten for the area!) and also the training provider I take wednesday mornings off to study with has documents signed by my supervisor which class me as an apprentice!

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