Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 6 of 6
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    TMT2009 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2009
    Posts
    4

    Default Tiscali broadband - am I entitled to a refund?

    I used to have a broadband account with Tiscali but I switched to another internet service provider in April 2006.


    I telephoned to cancel my account at Tiscali in April 2006 before switching to the new internet service provider. However Tiscali continued to withdraw £25 from my account every month via direct debiticon. I didn't notice this as I was preoccupied with personal issues.

    When I finally registered that I was paying for a service I wasn't using I called Tiscali - approx during May 2008. Their records stated that I did indeed cancel my Tiscali account in April 2006 but it wasn't processed.

    So basically Tiscali charged me from April 2006-February 2008. Can I claim this back? And if Tiscali refuse to pay, can I take the case to small claims court?




  2. #2
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    West Midlands
    Posts
    4,737

    Default Re: Tiscali broadband - am I entitled to a refund?

    Yes you can, have you written asking for your money to be repaid


  3. #3
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    TMT2009 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2009
    Posts
    4

    Default Re: Tiscali broadband - am I entitled to a refund?

    Yes I have, but that was only a few days ago. I haven't heard anything yet. Will keep you posted when I do!


  4. #4
    Site Team Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2007
    I am in
    the computer room.
    Posts
    9,342

    Default Re: Tiscali broadband - am I entitled to a refund?

    Did you send it recorded?

    If not, I would give them ten days and then write again using recorded.


  5. #5
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    TMT2009 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2009
    Posts
    4

    Default Re: Tiscali broadband - am I entitled to a refund?

    Damn, I did not. Thanks for the advice, I'll send them another missive in a few days.


  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    TMT2009 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2009
    Posts
    4

    Default Re: Tiscali broadband - am I entitled to a refund?

    Oh, and should I indicate that I am willing to take legal action in the letter?



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE