Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    unstabledude Novitiate

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    Default faulty car from the start

    Need advice, I bought a car on finance at a Fiat garage in Chesterfield over the internet, the offer was pretty good ( 0 % finance over 5years) I got in contact and did the deal over the phone. I bought a Fiat Idea 2004 33,000 for £3,950. I arranged to pick the car up and sign the papers the following Friday, I travelled down with a friend from Preston where I live, approx 100ml away, I sign the finance deal and was shown the car, the sales man went through the controls and tried to start the car…It didn’t start, he made several attempt but to no avail, me and my friend just looked at each other as the sales man went for a mechanic, I had a try while he was away it started’ thinking to myself that it had been stood a while and that it could have been the problem. As I was travelling home I noticed the engine was over revving on changing gears? I got home waited till the next day to see if it was the way I was driving the car that the over revving was me, unfortunately the car would not start again, I rang the dealers and I told them that the car wouldn’t start again and he replied that I should use my Breakdownicon recovery to fetch it back, thinking about it the breakdown recovery wouldn’t take the car back to the garage witch I bought the car from as it’s not my address’ I was a bit taken back by this so I persevered and got the car started after 15min. I made my way down to the dealers 2hours later I left the car as they gave me a courtesy car while mine is being fixed, the car was empty and they wouldn’t fill the car with petrol so another £40.00. The following Tuesday I rang the garage and they said the car was ready, I asked if they had sorted the over revving problem and the person said it was part of the ECU that they replaced that should sort the over revving out, so I took the car home again forking out more money for petrol and would you believe it’ the over revving still there, I had to get home as I needed to be at a weddingicon that day so soon as I got home I rang the garage again to tell them that the over revving is still there and it’s costing me time off work and petrol keep coming down, I told him that this should of been sorted before I ever picked the car up’ so back down AGAIN another £40,00. When I got there the service manager drove the car with me next to him and he agreed that there was a problem, thinking to myself HURRAY’ the service manager also said that if it doesn’t show up on the diagnostic he doesn’t know what to do? I told him that I will not be living with this problem and that it should have been sorted out before I took the car. So back into the service shop an after a few hour he said “We think it’s the fuel body or something like that” and that they will stick a second-hand one on, again he asked me to come back and they will fit it on. I told him that I won’t be coming back and wasting another day travelling 200ml plus £40.00 of fuel as the problem is there’s to fix now
    He said it will take over 2 hour to take off and 2 hours to fit, at that point I rang my garage in frustration and asked his advice, he said if they send the part through the post that they would fit it for me in which there service manager agreed. They would not pay my garage for the labour so I think that I’ll reject the car, also can i claim expences throught the small claims court? do you think I have a good case, can i cancell my credit agreement it with GE Capital
    Any comment would be appreciated



  2. #2
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    Default Re: faulty car from the start

    On what date did you purchase the car?

    When you say over revving, do you mean that in normal driving along the flat in 5th, if you increase the throttle, that the revs increase but the car speed does not?

    If that is the case then it sounds as if the clutch is on the way out.

    If you still have access to the car, test it by engaging 2nd gear and with the handbrake on and the right foot pressing hard on the footbrake, use your right hand to operate the throttle and increase the revs to about 2000 and slowly let the clutch pedal out. It should stall the engine before it is fully released.

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  3. #3
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    unstabledude Novitiate

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    Default Re: faulty car from the start

    I bought the car on the 30/01/09

    The clutch is ok, but when you change gear and you release the clutch the revvs increase 4 to 500 more for a second or two then die down in each gear, it very anoying and jerky

    infact I'll show you on a video i did of it...prob a first on here

    http://www.youtube.com/watch?v=eZTGTh6zQWM


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    Default Re: faulty car from the start

    is it got oil in the gear box?


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    Default Re: faulty car from the start

    Newt to do with the gear box...


  6. #6
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    Default Re: faulty car from the start

    Good movie, I'll give it five stars but won't put it in my favourites.

    Are you touching the throttle at all ie; normal gear change, out clutch and on accelerator.

    If so then I would say that the clutch is slow on final bite, could be over adjusted, or clutch cover springs are being pushed past their normal depressed position and then they click back. That would also account for the jerk as well.
    I don't know how else to explain it, are you familiar with how the clutch works? if so you will understand what I'm saying as regards to the cover springs.

    I still feel this is a clutch problem.

    While driving, take it to about 2,500 and change gear without taking your foot off the throttle and see it it still increases or if you just get the jerk.

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  7. #7
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    Default Re: faulty car from the start

    disagree about the clutch being the problem, if you disengage the cluthch at speed the revs should decrease towards idle, if dragging they will stay the same according to road speed/gear selected!
    suspect an overfuelling problem or ecu?
    But then again its a Fiat!!! our firms fiat pool car has had electrical gremlins for over two years and has only just been fixed when they changed a control box again that had been replaced originally when the problem first started.


  8. #8
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    Default Re: faulty car from the start

    It's the 'jerk' that makes me think this way Ray.

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  9. #9
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    Default Re: faulty car from the start

    Quote Originally Posted by Conniff View Post
    It's the 'jerk' that makes me think this way Ray.
    Had to laugh at that, calling him a 'jerk' lol.
    I think the garage could be right if they mean the throttle body, this could include the stepper motor, and I would suspect that, or maybe an air leak.


  10. #10
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    Default Re: faulty car from the start

    Quote Originally Posted by raydetinu View Post
    disagree about the clutch being the problem, if you disengage the cluthch at speed the revs should decrease towards idle, if dragging they will stay the same according to road speed/gear selected!
    suspect an overfuelling problem or ecu?
    But then again its a Fiat!!! our firms fiat pool car has had electrical gremlins for over two years and has only just been fixed when they changed a control box again that had been replaced originally when the problem first started.
    I think you right, there going to send me a throttle body that (RIGET) mentiond, soon as i have it fitted and tested i'll let you know, if that dosen't work, the car's going back


  11. #11
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    Default Re: faulty car from the start

    I hope you are and all goes well.

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    Illegal sales of alcohol, tobacco, knives & fireworks to children
    Cowboy builders or tradesmen
    Car clockers
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    Aggressive selling

    http://www.ripofftipoff.net/

    Never phone or accept phonecalls from debt collection companies.

    If you don't believe you can win, there is no point in getting out of bed.
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  12. #12
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    Default Re: faulty car from the start

    Update

    Right I went down to have a second hand throttle body put on the car, waited 2hr then the service manager came in and said, the car is right now,
    you can take it, thinking to my self thank GOD.' Got in the car and set of for home and gess wat' still the same over revving I was so mad i ****t of home and got onto the finance company and explaind the problem, they rang the Fiat dealer in Chesterfield to find out why the problem is still on going, they rang me back and the Fiat dealer has offerd me another car same as mine ,same year, same mileage, just a strait swop. What i want to know if i can take them to the small claimicon court as i'm out of pocket with running there and back plus time off work to the tune of £350.00 Quid?


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    Default Re: faulty car from the start

    Hmm... not sure what others will say but I would say take it and run :- )
    The hassle for £350 via small claims may not be worth it - don't you have to pay X amount to initate a case anyway?

    Also you still get to reject the car if the new one had problems - or maybe you can still reject this one and go elsewhere?

    Im sure someone will be more helpful
    I had a similar issue in that the car was faulty from day one... eventually after almost a year, I got them to take it back and cancel the HP

    Got another Audi but NOT from Blackburn Audi who were the suppliers of the faulty car...only someone up there knows why they just didnt replace it there and then but anyway, i digress



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE