Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    coxy Novitiate

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    Default closing my account

    Hi everyone - first post.

    I'm just reading throught the various FAQs and information, but can find no mention of my specific query. I basically live in my overdrafticon - set at £2000 - hence I have had a number of charges, which I am looking in to claiming back. But, should they choose to close my account, what will happen? Will they try to claim back my overdraft, i.e. charge me the £2000?

    Hope this makes sense and someone can help. Cheers.

    Similar Threads:

  2. #2
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    Default Re: closing my account

    Hi,

    Well basically there have been some cases where acounts have been closed. My Lloydsicon a/c was closd aftr I won my case, but as Ididn;t have an overdrafticon and had already opened a new a/c I wasn't bothered.
    However, there are things you can do as Sophie-Jane pointed out to me.
    This is what she said
    First what I would do, is send a letter to your bank about the OFT ruling in April 2006, that The OFT would look unfavourably at your account closure, and any retalitory action inplied or taken will result in an Court injunction being pursued forthwith

    If they have implied that this retalitory action is being taken, then also state that their letter will be sent together with a complaint to the OFT, and also will be produced in court

    The FSA and Banking Codeicon, would also look unfavourable at your bank, as they are taking retalitory action for a LEGAL process which you ave taken, even thou they have not taken it all the way thru the court.

    BTW, Have they said that YOU are closing your account??
    or is it direct action against you after winning??

    There is a thread about this, quite recently, I will check if I can find it for you, the thread is especially if they think that YOU are the instigator in closing your account
    Normally, its the left hand not knowing what the right hand is doing

    So it seems you can still try and prevent this happening on retaliatory grounds.

    I hope this helps

    Carly


    Lloyds TSB credit card-
    Judgement by default filed 8/06/07


    Virgin credit card-£120 claimed Settled in full
    Business barclaycard-£200 claimed Settled in full
    Business a/c-£961.31 claimed Settled in full
    NatWest personal a/c-£3010.28 claimed Settled in full
    Abbey business a/c-£2390.96 Settled in full
    Halifax personal a/c-£497 claimed Settled in full
    HSBC credit card-£175.65 claimed Settled in full
    Co-op credit card-£150 claimed Settled in full
    NatWest business a/c-£250.00 claimed Settled in full

    Halifax personal a/c2-£336 claimed Settled in full

    Lloyds Business a/c-£1027 claimed Settled in full

  3. #3
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    Default Re: closing my account

    Thanks for the reply. I'm yet to start any sort of proceedings regarding claiming my money back, but being shafted because of my overdrafticon and suddenly being asked to pay £2k is something I'm worried about, so wanted to check before I start.


  4. #4
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    Default Re: closing my account

    Hi,

    No problem, it is deifnitely best to be well informed before yout ake them on

    Good luck!

    Carly


    Lloyds TSB credit card-
    Judgement by default filed 8/06/07


    Virgin credit card-£120 claimed Settled in full
    Business barclaycard-£200 claimed Settled in full
    Business a/c-£961.31 claimed Settled in full
    NatWest personal a/c-£3010.28 claimed Settled in full
    Abbey business a/c-£2390.96 Settled in full
    Halifax personal a/c-£497 claimed Settled in full
    HSBC credit card-£175.65 claimed Settled in full
    Co-op credit card-£150 claimed Settled in full
    NatWest business a/c-£250.00 claimed Settled in full

    Halifax personal a/c2-£336 claimed Settled in full

    Lloyds Business a/c-£1027 claimed Settled in full

  5. #5
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    Default Re: closing my account

    Alliance & Leicester have stated publicly that they will close the account of anyone who claims their charges back, and will not pay back unless a court claim is started. They have also stated that they will not actually go to court. You will definitely need a parachute accounticon. How much of your overdrafticon is down to charges? Is there any chance that the reclaimed bank charges would pay off your overdraft?

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  6. #6
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    Default Re: closing my account

    I see... Well that sounds rather ominous.

    My charges would amount to a good few hundred pounds, but not £2000 - the limit of my overdrafticon around which I hover.

    I have another current account, but would worry about A & L demanding this overdraft is somehow instantly paid-off.

    Thanks for your reply, I look forward to any more responses and advice. Cheers.


  7. #7
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    Default Re: closing my account

    I'm in exactly the same boat mate - live in my A&L overdrafticon of £2k and my claim will only be circa £500. If I claim I know they will close the account, so I'll need a parachute accounticon with a £1500 overdraft facility! Anyone know of any bank which is particularly leanient with their overdraft levels?

    Thanks all.


  8. #8
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    Default Re: closing my account

    After AnL paid out i revieved 2 letters,
    No 1: Told me that my debit card had been deactivated due to the "poor" conduct of my account.

    No2. "AS it is clear that you do not accept cerain aspects of the terms and conditionsicon for the operation of your account we are unable to continue to offer you banking facilities". ( giving me 30 days notice).

    Not letting them get the last word, so with help from Mcuth's threads. I Sent them this:-

    Current Account Number xxxxxxxxx

    Thank you for your letter of 20th July 2006.

    As you are no doubt aware, I consider that your penalty charges for returned standing orders, direct debits, cheques, etc. are unlawful and unenforceable. Thus, I do not accept the clauses of your terms & conditions that allows you to levyicon such disproportionate, unfair & unlawful penalties.

    I consider the proposed enforced closing of the above account to be a punitive retaliatory measure in respect of my recent county courticon action against yourselves with regards to recovering your unlawfully applied penalty charges. In fact, your public announcements completely support this conclusion:

    during an interview on the Radio 4 MoneyBox program. The A&L spokesperson said; (paraphrasing) "we will continue to pay claims because it's not worth our while defending the claims because we can't get our legal costs back. But we will close accounts if someone claims". She also said, in relation to the overdrafticon charges; "the £50 is not what it costs, but it is fair".

    As the penalty charges are unfair under the Unfair Terms in Consumer Contracts Regulations, it follows that an account closure made in response to a challenge to unfair charges must itself be unfair under the Regulations.
    In the Unfair Terms In Consumer Contracts Regulations 1999, it states:


    Effect of unfair term
    8.

    (1)An unfair term in a contract concluded with a consumer by a seller or supplier shall not be binding on the consumer.

    (2)The contract shall continue to bind the parties if it is capable of continuing in existence without the unfair term.


    Whilst I will not be challenging the closure at this time, I will be taking further advice on the situation and reserve the right to challenge it in the future.

    Yours sincerely

    LOL, see what the response is, if any!


  9. #9
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    Default Re: closing my account

    If the bank tells you to repay the overdrafticon in full, don't panic.

    Work out how much you can repay per week/month without leaving you in financial dire straits. Write to the bank telling them that you can not possibly repay the o/d in one go, and that you will pay back £xx per wk/mth/4 wks/whatever until o/d is cleared. Enclose 1st payment in letter. If they cash the cheque, it will be all the harder for them, in the case of future argument, to explain why, if they didn't accept the agreement, they cashed the cheque. You need to say in your letter that this is the best you can do, and if they are not happy with it, they can and should take you to court and ask a judge to decide what and how much you should repay. Oh, and demand that they freeze interest onto the debt until it is paid off. (they probably won't, but it is aways worth a try)

    Here's the news: The bank doesn't want to go to court on that either, for the following reasons:

    a) Like the rest of us, they have a duty to mediate outside the court sytem. If you have made a reasonable offer, a judge will not take kindly to them litigating.

    b) Depending on what you offered to repay and what your existing debts are, a judge could well decide to award them LESS than what you have offered to repay in the first instance. Because a bank o/d is not a "necessary" debt, it is at the bottom of expenditure, and before a judge decides how much you should repay the bank, he'll look at all your other outgoings, mortgageicon, food, electricity and so on... Then, on a sliding scale of importance, until it gets to the overdraft... And since you had made an offer of repayment as it is, and kept to it, he is not going to put the bank very high in the order of priority. And the bank knows this.

    The 3 important things to remember are these: Enclose 1st payment with your proposal. Keep up the payments. Don't budge once you have made your proposal, no matter what they say.

    In all likelihood, when you win your charges back, they will pay them againt the o/draft. Fair enough. Think of it as one less debt hanging around your neck on the way to financial recovery.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  10. #10
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    Default Re: closing my account

    I have recently had a letter from the Alliance and Leicester saying they are going to close my account, and I have been in contact with the Financial Services Ombudsmanicon (0845 080 1800) who are writing to the bank, I'm not sure how much good it will do, but it is another option.

    Has anyone else done the same and what was the outcome?


  11. #11
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    Default Re: closing my account

    Got a letter from A&L today saying they are dropping charges from £25 a pop to £12. Better than a kick in the teeth.


  12. #12
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    Default Re: closing my account

    Well that implies it didn't cost them £25 a time, and I frankly doubt it cost them £12 either, but if they care to prove it I will be amazed.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE