Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    lisa-lou-lou Novitiate

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    Default Bay Trading Company Refund

    I bought a dress on Friday the 13th of February and I returned it on the 14th February for a refund on my card. The girl who was serving me was new and getting trained and wasnt sure if the transaction had gone through to refund me but the receipts the pill printed out said it had. I wasn't too concerned at the time as I have worked in a retail shop before and the till doesnt normally print the recipt if the refund hasnt gone through. Well i still havent got the refund in my bank account. I rertuned other items on saturday and the sunday and both these refunds are in my account as of Monday morning. I still have the receipts from the store. How long should I wait before I should be really worried? Is it 5 working days for a refund?

    thank you


  2. #2
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    fairyprincess5 Novitiate

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    Default Re: Bay Trading Company Refund

    Can I ask was the item faulty or did you not need it?

    refunds can take up to 2 weeks before it goes back on the card depending on who the retailer is and their refund policy.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE