Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I bought a dress on Friday the 13th of February and I returned it on the 14th February for a refund on my card. The girl who was serving me was new and getting trained and wasnt sure if the transaction had gone through to refund me but the receipts the pill printed out said it had. I wasn't too concerned at the time as I have worked in a retail shop before and the till doesnt normally print the recipt if the refund hasnt gone through. Well i still havent got the refund in my bank account. I rertuned other items on saturday and the sunday and both these refunds are in my account as of Monday morning. I still have the receipts from the store. How long should I wait before I should be really worried? Is it 5 working days for a refund?