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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Wage Slip Entitlement


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Hi guys,

 

My Dad has just phoned to ask me whether theres a legal requirement to provide the staff with wage slips?

 

It turns out that the owners of the company change their name and set up new every 2 years in order to gain some kind of tax relief?? anyways whenever this happens no employees recieve a wage slip for about 5 months. The explaination my Dad recieved from the owner of company is that 'they were getting round to it'.

 

I found a site Payslip Basics

 

and was wondering if anyone knew the part of Employment Rights Ast that this refers to and who he should field his complaint to?

 

Thanks Lumi

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yes, it is a legal requireent that all employees be given a wage slip when they are paid.

 

said wage slip should contain your gross pay and net pay, details of any deductions or additions, hourly rates (if applicable), pay period, payment method and tax code.

 

his employer stating that they are "getting round to it" is no excuse for committing an unlawful action, as you require a payslip not only for tax purposes and personal records, but you will also need it in case there is any problem with pay.

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Yes, totally true, godpikachu,

Should you be given a payslip?

 

By law, your employer must give you a written 'pay statement' - usually called a 'payslip' - when or before you are paid your wages. It must include your gross pay, take-home pay and any deductions.

Deductions that change (for example, Income Tax payments) must be individually listed each time. Fixed deductions (for example, trade union subscriptions) can be shown as one combined total provided you have been given an annual statement showing how that total breaks down. The annual statement must set out the amount of each fixed deduction and the intervals at which the amount is paid.

Additional information might be included on your pay slip, including your National Insurance Number, tax codes and hourly rate. Also, payments like overtime, tips, bonuses etc might be shown separately. However, none of this information is required to be on your payslip.

If you haven't received a payslip, please read below for ways you can sort the problem out. If that doesn't help then you can apply to an Employment Tribunal.

 

Try to sort it out informally

 

Acas helpline

 

08457 47 47 47

 

Open Monday to Friday 8.00 am to 6.00 pm

If you decide there is a real problem, talk it through first with your line manager, personnel department, colleagues or trade union to see if it can be sorted out informally. It's a good idea to keep notes, in case you need to establish what was discussed later on.

You can also speak to a lawyer, but bear in mind that they generally cost money, and it may not be necessary at this early stage.

 

Making a formal grievance complaint

 

If the informal approach with your employer does not work, the next step will probably be to make a formal complaint under the grievance procedure (unless, for example, you have been dismissed). At present you should follow certain statutory minimum steps, along with any others your employer might have set out in their own grievance procedure. If you haven't got a copy of your employer's procedure, ask for one.

From 6 April 2009, these statutory steps will be repealed and Acas will produce guidance on what your employer and you should do. A revised statutory Acas Code of Practice will set out the principles of what an employer and employee should do to achieve a reasonable standard of behaviour.

 

Hope this helps a little.

 

Baz

Edited by bazak1

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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Raise a grievance and make it clear you will follow through with an ET if the situation is not resolved within 28 days.

 

It worked for me. Although all the information contained in the documents eventually provided was completely wrong and my former employers now have to deal directly with the revenue people to sort it out.

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