Thread: HFC - Should I wait for new loan write-up?

Hi all,

Thanks for the great forum, some fantastic advice (and long reading!) around here.

I need some advice on a loan I have with HFC.

First off, I better say that i currently live in Ireland, took out a loan with HFC in May last year, signed for PPI but requested cancellation of it within the 30 day cooling period (by phone)

Since then, HFC have closed all operations in the Republic of Ireland (my loan is till active naturally)

I rang them up in September to see why PPI had not been cancelled, lady confirmed I had instructed my then HFC branch on June 4th by phone to cancel, advised me to write to insurers in Birmingham. Did so, didn't hear anything back until mid-January 2009 (letter from HFC)
They state they cannot draw up new loan as they ceased all operations in Ireland and are waiting on calculations to be made then a full response will isuue in writing.

In the meantimne, I have been paying full repayment up until Januray this year (finances have taken a huge hit), wrote off to contact address in Dublin telling them I was in difficulty, would be making a Financial Statement and couldn't make full repayments, would offer them what I could afford at present.

Sent trackable express delivery on Januray 17th, phone call from one of their reps in St Helens Feb 10th to inquire why I hadn't made any payments, told him the story, he said no letter received, he was gently pushing for a full payment this month to avoid the case going to Head Office and attachement of earnings being made (I don't think that is applicable in Ireland - have been trying to find out) Said I would prefer any contact through letter, was polite etc.

Now, my questions are , if any kind soul could advise me to the best of their ability and experience:

1) Should I go ahead and make a letter of offer inc Finance Statement to HFC straightaway (as I had intended to do)
2) Should I write to them first to say I can't make payments as my loan repayments do not reflect what I should actually be paying minus PPI - therefore I want an amended CA sent out before i offer any payments

3) The rep on the phone wants me to send in a payslip - I am a bit nervous that this includes personal data like Insurance number, employee number etc


Any help at all with this?
They frontloaded PPI on the loan so I have been paying back the loan plus PPI since June last year when I cancelled same.



Thanks for reading