Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: Help Please!!!

  1. #1
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    adam22982 Novitiate

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    Default Help Please!!!

    can the so called bailifs ( perfect home / brighthouse collection staff ) enter a persons place of work??

    please help as they intimidated my friend at work they were over 6ft men and she is a small 5ft!

    as I am also friends with her manager I can have access to the CCTV if they are not allowed...

    let me no what her rights are so she can see about taking this further!!

    thanks everyone


  2. #2
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    Default Re: Help Please!!!

    The only bailiffsicon that can enter are court bailiffsicon and only if you let them in firstly. After that they can force their way in. They can apply for forced entry.

    So called bailiffsicon have no right on entry whatsoever and if you have CCT images of them doing just that then you have proof they have broken the law.

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  3. #3
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    Default Re: Help Please!!!

    BrightHouse do not employ bailiffsicon. Their "collection" department is simply employees of BrightHouse.

    They have absolutely NO RIGHTS of forced entry in ANY circumstances.


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    Default Re: Help Please!!!

    I would certainly take this further. The lengths Brighthouse will go to in order to intimidate people is getting worse.

    If you won this (which you should), then maybe, just maybe, Brighthouse will change their ways......

    I am not an expert, but I can give good advice about Brighthouse

    Am learning more and more about DCA's too

    I have no legal experience and all advice given is based on the knowledge I've gained from this site.

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    Default Re: Help Please!!!

    thanks everyone! It wasnt forced entry into her work as she is a waitress but would this still count as breaking the law??
    she was more ashamed and felt so small infront of everyone!

    i got straight on the phone to them and they said they didnt intend to intimidate her but obviously going on the size of them to her they did!

    who would she see to take this further CAB or solicitor?

    she knows not to let them in! just to wave out the window haha!


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    Default Re: Help Please!!!

    p.s it wasnt bright house it was perfect home the other company like brighthouse!


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    Default Re: Help Please!!!

    Not too clued up on the law, but surely it would come under some sort of intimidation/harassment, to which there are laws to protect people. The fact it is Perfect Homes (who IMHO are exactly the same as BH anyway) makes no difference. These people have absolutely NO right to harass your friend at work. I know the OFT guidelines state that it is unfair to attend places of work......(or rather, they should NOT).

    I would get some legal advice on this and persue it all the way. Keep us informed.

    I am not an expert, but I can give good advice about Brighthouse

    Am learning more and more about DCA's too

    I have no legal experience and all advice given is based on the knowledge I've gained from this site.

    <------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

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    Default Re: Help Please!!!

    Actually I think there is potential here for two breaches. They are the Administration of Justices Act 1970, where I think it states that you are not allowed to directly contact someone in their place of work.

    Also, more importantly, by discussing personal financial information in their place of work, where colleagues and members of the public can hear, is in breach of the Data Protection Act.

    I think a strongly worded letter to PH with a CC to the OFT is in need and maybe also accompany it with a letter stating that with immediate effect, all communication must now be in writing and if they wish to meet you in person, then they have to write for an appointment, which you are quite within your right ot refuse!

    PJ

    PlumberJon

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    Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

    http://www.oft.gov.uk/shared_oft/bus...dit/oft664.pdf


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