Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Page 1 of 2
1 2 LastLast
Results 1 to 20 of 25
  1. #1
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default First Nat/GE Money PPI- Miss-sold?

    Hi all would be grateful for your input.
    Have been reading about PPIicon miss selling and i am concerned about the way PPi has been applied in my case apart from the fact i was retired and have a pension why was i sold it? There are other issues about this this agreement which i will go into later re its un-enforceability.


    http://i684.photobucket.com/albums/v...g?t=1234099509


    Also have found this relating to the PPI on the above agreement the loan is for 10 years but the PPi looks like it was only in place for 5 years (even tho i didnt want it). Confused i am.

    http://i684.photobucket.com/albums/v...g?t=1234100525

    Ok found this which answers part of the above http://www.which.co.uk/advice/how-to...sold/index.jsp and no i was not informed about it

    Thanks AL

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  2. #2
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2006
    I am in
    in a little house in Manchester that natwest own
    Posts
    3,438

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Quote Originally Posted by e28bigalbexley View Post
    Hi all would be grateful for your input.
    Have been reading about PPIicon miss selling and i am concerned about the way PPi has been applied in my case apart from the fact i was retired and have a pension why was i sold it? There are other issues about this this agreement which i will go into later re its un-enforceability.


    http://i684.photobucket.com/albums/v...g?t=1234099509


    Also have found this relating to the PPI on the above agreement the loan is for 10 years but the PPi looks like it was only in place for 5 years (even tho i didnt want it). Confused i am.

    http://i684.photobucket.com/albums/v...g?t=1234100525

    Ok found this which answers part of the above Quick check: were you mis-sold? - How to tell if you?ve been mis-sold PPI - Your money - Which? Advice and no i was not informed about it

    Thanks AL
    Hello E,

    Looks like a typical case of mis-selling to you. They probably just routinely added it, regardless of whether you were elligable to claim on it.

    Did you receive the terms and conditionsicon of the policy??????

    Were you aware of any commission being paid?????????

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  3. #3
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Hi
    Thanks for the reply HHNF and the answer to both your questions is NO
    Not that i even realized that there was a third party involved.
    I was wondering about phoning the Insurance Co and asking about their medical exclusions. Do you think that would wise.
    Another point, would the agreement become unenforceable as the charge for PPIicon and the loan are lumped together, i think i read somewhere that they should be separate items, or am i clutching at straws.

    Thanks again AL.

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  4. #4
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2006
    I am in
    in a little house in Manchester that natwest own
    Posts
    3,438

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Quote Originally Posted by e28bigalbexley View Post
    Hi
    Thanks for the reply HHNF and the answer to both your questions is NO
    Not that i even realized that there was a third party involved.
    I was wondering about phoning the Insurance Co and asking about their medical exclusions. Do you think that would wise.
    Another point, would the agreement become unenforceable as the charge for PPIicon and the loan are lumped together, i think i read somewhere that they should be separate items, or am i clutching at straws.

    Thanks again AL.
    Hello E,

    Don't know if you have read this thread regarding multiple agreements very interesticon and makes you look at things from a different angle

    Multiple agreements falling within section 18 CCA 1974

    There is also this thread regarding secret commission.

    secret commisions

    These cases are rather complex, you have the broker, the lender and the insurance company who all had a bite of the cherry.

    Personally I would be writing to them all, for there version of events

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  5. #5
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Hi HH
    Thanks for the links will read up on them.

    I did phone the insurance company today spoke to a very helpful girl who informed me that as i was retired the policy should never had been sold to me
    as you can see on GE's copy of the agreement they have me down as semi-retired

    http://i684.photobucket.com/albums/v...g?t=1234099509

    Except on my customer copy i have something entirely different
    some scull-duggery is afoot maybe. Just out of interesticon there appear to be several differences between my customer copy and a GE CCa request copy

    AL.

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    lilal Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2006
    Posts
    205

    Default Re: First Nat/GE Money PPI- Miss-sold?

    it comes as no surprise you were never given t&c,s from pinnacle.i think this may have been the main swinging point in ge refunding one of our policy,s.you will need to push ge all the way ,we had to file at court .maybe an SARicon to pinnacle ,include all chat logs ,sounds like an admittance by pinnacle that the policy was not suitable but they were still ok about administering it .might be worth ringing the fosicon to make that point ,although i don,t think they can help in reclaiming recovery of your PPIicon


  7. #7
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Hi Lilal
    Well Pinnacle were the insurers and GE were the creditors but it was a third party(broker) that issued the loan (thanks HH) so lots of commission flying about no doubt. but Ge issued the loan so im going to bash them, they have taken my money when they should not have. Also the the agreement is flawed
    it should be a multiple agreement showing the loan and the PPIicon seperately not all lumped into one agreement. Im going to get my PPI back then im going to Hit them with an unenforcable agreement.

    AL

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  8. #8
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Does anybody know who to address the reclaim PPIicon letter to at GE Money


    Thanks

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  9. #9
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    Where the ball did not cross the line
    Posts
    5,403

    Default Re: First Nat/GE Money PPI- Miss-sold?

    If you are getting no luck with GE Money you can indeed take your complaint to the fosicon and it maybe a better option because if they do not uphold your complaint you still have the court route to use where as if you went to the court first and they did not uphold that it end of your complaint.

    The only drawback with using the FOS first is as you can imagine they are getting snowed under with complaints and it could take 6 to 12 months to resolve but they are upholding 80% of claims so is worth considering.

    Should you choose to use the FOS also remember it costs you nothing but will cost GE Money £450 but court route there are fees involved which you will have to pay if your complaint is not upheld.

    our complaints procedure and how to complain

    Regards

    Pompeyfaith


  10. #10
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    lilal Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2006
    Posts
    205

    Default Re: First Nat/GE Money PPI- Miss-sold?

    unfortunately ge weren,t members of the gisc so the fosicon aren,t able to help against ge .ge must be given time to address your issues as you know ,then they,ll offer you the fla ,i wasted 3 months waiting for them to make a decision ,only for them to decide that "oh you can go to an independant arbitrator but his say is final ".thanks but no thanks ,i trust the fla as much as i think ge are a trusting company.
    i sent mine to a rupert peacock at harrow ,but was dealt with by another ge employee.i,m sure if you address it to complaints dept it will get looked at.
    good luck keep posting


  11. #11
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Lilal i understand what your saying and i am in this for the long run and figured it would take court action to get my money back having read a few threads about GE earlier.
    So tomorrow i am sending GE a SARicon (thanks HHNF) special delivery, to get all the statements ect so i can tot up all the interesticon they have added, and if i have got this right add 8% and contractual interest, please correct me if i am wrong on the interest bit.

    AL

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  12. #12
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    Where the ball did not cross the line
    Posts
    5,403

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Hiya Bexley,

    That is correct you can claim the contractual rate as that is what they have charged you plus 8% simple interesticon as this what the court or fosicon would award you on top because they have in effect borrowed that money from you to lend to someone else.

    Regards

    Pompeyfaith


  13. #13
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Quote Originally Posted by pompeyfaith View Post
    Hiya Bexley,

    That is correct you can claim the contractual rate as that is what they have charged you plus 8% simple interesticon as this what the court or fosicon would award you on top because they have in effect borrowed that money from you to lend to someone else.

    Regards

    Pompeyfaith
    Thanks Pompey you have put a big on my face for that bit of info.

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  14. #14
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    Where the ball did not cross the line
    Posts
    5,403

    Default Re: First Nat/GE Money PPI- Miss-sold?

    You are more than welcome

    Regards

    Pompeyfaith


  15. #15
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Hi all
    Ok GE have sent some not all Data so have written them a letterif anyone would like to add any comments to please feel free.


    Re DATA PROTECTION ACT 1998 Subject access requesticon

    Dear Ms Blundell,
    Thank you for the data you have so far supplied.
    Unfortunately there does appear to be some information missing.

    1.Full copies of all contracts, which relate myself, and your organization. Including true copies of any documents you hold in support of the same.

    2.Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organization or third party which contains any personal or financial information which pertains to me. IE. Payment Protection Insurance and Credit Reference Agencies.

    3.You have included a description of Standard Abbreviations Thank You. I would ask you to forward either your Special or Non Standard Abbreviation List, which includes descriptions of abbreviations such as, MVC, ACD, RDR to list but a few.

    4.Could you also explain this statement.
    ’Information not held within a relevant filing system has not been provided under this Subject access requesticon’. It goes on to say, ‘There maybe additional accounts with us that relate to your client. If you require information regarding these accounts or if there is any other information, which you may think we hold please write to us with the following to assist us in locating it:

    The relevant reference number
    A brief description of the document
    The date of the document (if you have this)

    We may be in a better position to disclose this information to you’.

    May I ask how would you find any Data on myself unless it is contained in a relevant filing system.

    5.As you are aware it is your responsibility to ensure my Data is kept secure at all times . Although sent by Special Delivery the totally inappropriate envelope the Data was contained in was damaged in transit and had to be re- packaged by Royal Mail. I find this totally inexcusable and I will be writing to the Information Commissioner to inform them of this.

    You have until March the 30th to fulfil my request


    Thanks AL

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  16. #16
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley Highly informative e28bigalbexley's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Sidcup Kent
    Posts
    1,090

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Hi all
    Ok have revised above post and devised this one
    Letter sent today special delivery regarding GE's lack of common sense.


    sc0004f735-1.jpg picture by bernardlivesley - Photobucket

    ge2-1.jpg picture by bernardlivesley - Photobucket

    Also added a checklist just to help them
    Poor little darlings.


    AL

    -------------------------
    CAPITAL ONE * SETTLED*31st Oct 06
    HBOS *SETTLED* 8th Oct 06
    WOOLWICH *SETTLED*12thJan2007
    Monument (Barclays) *SETTLED*10thMar2007

  17. #17
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    fco1922 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2009
    Posts
    9

    Default Re: First Nat/GE Money PPI- Miss-sold?

    I just had the fosicon adjudicator rule in my favour with respect to PPIicon on my loan with GE Money (arranged by Loans.co.uk). The actually found LCUK at fault. LCUK is refusing to accept the adjudicator's opinion so my case is now going to the Ombudsman for a final ruling. The FOS are excellent and very helpful. They are slow but I say go to them the minute you get rejected by GE Money (and your complaint is certain to be rejected by GE Money and the third party arranger).


  18. #18
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative pompeyfaith Authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    Where the ball did not cross the line
    Posts
    5,403

    Default Re: First Nat/GE Money PPI- Miss-sold?

    FCO can i ask what was the date you first took this to the fosicon,just trying to gauge what their time scale is at the moment.

    Thanks

    PF


  19. #19
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    fco1922 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2009
    Posts
    9

    Default Re: First Nat/GE Money PPI- Miss-sold?

    Dear PF

    I filed my complaint in January 2008. For 10 months, I kept getting letters saying that "due to the number of new complaints, it has not been able to assign your complaint to a caseworker but we hope to be able to do so within the next four weeks"! In November I got mad and wrote my MP. Within two weeks, I heard from an adjudicator and was told that he was handling my complaint! Less than a month later, I received a letter upholding my complaint.

    I have since learnt that if you have severe financial difficulties, you can ask for expedited consideration. If this is the case for you, make certain you mention it.

    Once my case was allocated, I found the fosicon very helpful and very fast.


  20. #20
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    fco1922 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2009
    Posts
    9

    Default Re: First Nat/GE Money PPI- Miss-sold?

    One thing to note: you cannot complain to the fosicon until you receive a letter from your lender saying that they have made a final decision. They usually say something like "we will not enter into any further communication about this matter". When you get this obnoxious letter, you can go to the FOS.



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE