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Hi:
I got a loan from Natwest 2 years ago but they did not give any agreement or paperwork. After one year I extended my loan and so it start all over again for another 60 months payment again no agreement given.
I was wondering if I can get some PPI back, but first I want to find out if my loan got PPI.
So I would like to ask how to submitt a SARN request to Natwest. Is there a template letter for this?
Also this request need to be send to my local natwest branch or to the headoffice? Do I need to include a £10 fee in a form of postal order or cheque?
I assume the SARN will show if I got PPI or not on my current loan.
The S.A.R letter you need is here just edit to suit your needs you have to send it for the attn of the Date Controller at Natwest headoffice you will find the address in the natwest forum.
Send this with the £10 statutory Fee i would use a postal order just put your address on the back so it can be returned if it dont get delivered
Yes this will give you a copy of your agreement and statements.
I understand that you currently hold details of my personal and financial information within your internal record systems with regard to personal loan accounts And or credit cards
Please supply me with a complete list of transaction and charges relating to my history with your organization, INCLUDING Loans and or credit cards, payment protection insurance and other products. Alternatively a complete set of statements for the accounts or associated accounts is acceptable. I would be grateful if you would provide the following for ALL accounts or associated accounts I have held with your organization:
-Full copies of all contracts which you believe exist or have existed between myself and your organization, including true copies of any documents you hold in support of the same.
- A complete list of all transactions or statements relating to ALL of my Loan Accounts and or credit card with your organization.
-Copies of all documents which include any of my personal information including copies of any contacts or invoices, emails or computer records containing my personal information, or any records which pertain to this information.
-Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organization or third party which contains my personal or financial, or which pertains to me.
- Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction. Where you are unable to provide such certificates, please provide a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.
-Full hard copy print outs of my personal or financial information, held in a digital, magnetic or any other format which is held in any archives, backups or other storage devices / locations.
I enclose a cheque in the sum of £10 to cover your fee.
IF YOU UNABLE TO DEAL WITH THIS REQUEST, YOU SHOULD IMMEDIATELY FORWARD IT TO THE PERSON WITHIN YOUR ORGANISATION RESPONSIBLE FOR DATA PROCECTION.
I look forward to hearing from you in the first instance of receipt.
Yours faithfully
Your name
Sign your signature and put a line through it so you will know if you see it again:o You never know
They have 40days to comply under the Data Protection Act, but do be nice and allow some time for postage. Which should always be by recorded delivery, so you can prove that they did receive it.
I have received from Natwest only transaction of all my accounts including my loan account but no PPI information at all. What should I do next?
Hello Masterixas,
Trying to get info out of the Nasty is worse than trying to get blood out of a stone.
Have you seen ppi on any paperwork they sent you??????????
Did they not send you a copy of your current credit agreement????????
If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW