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My daughter sent a Subject access request to Barclays about her Morgan Stanley account, in mid January. Today she has received a list of copy statements, for a man living in the West Midlands. She, by the way, lives in Hampshire!
The account numbers are different - as you would expect. His is a visa card, hers is a mastercard. The only thing they have in common, is a surname.
Now is it just that they have put the wrong cover note in with the statements, and Mr X in the West Midlands has my daughters details, or judging by the other postings, is this a regular occurence for Barclaycard?
As Sal says, you should draw this to the att'n of the ICO, enclosing the other guys data for them to deal with.
I'd also drop a line to the other guy enclosing a copy of the letter to the ICO.
Then a letter to BC, enclosing copy of ICO letter, and say:-
In the circumstances, please send me within 14 days the information which you are required to supply in accordance with my SAR, a copy of which is enclosed for your information.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
Spoke to the Information Commissioners Office today about another subject, but mentioned the fact that Barclaycard had sent someone elses info to my daughter. Was advised to send it back to Barclays and let them deal with it. Apparently the ICO will only tell Barclaycard to make sure their procedures are all working anyway.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
Spoke to the Information Commissioners Office today about another subject, but mentioned the fact that Barclaycard had sent someone elses info to my daughter. Was advised to send it back to Barclays and let them deal with it. Apparently the ICO will only tell Barclaycard to make sure their procedures are all working anyway.
Alan
Hmm I didnt follow through with my thought on contacting the press due to myself not officially being the aggrieved party.. perhaps we need to find out numbers of people this has happened to and then see if it needs to be raised publicly????
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
I did mention to the guy at ICO that their making sure that procedures were in place, were not working with the Government or various banks, who are losing data daily. His comment was that they can increase their penalties if they repeatedly fall foul of the law. I guess that means taking their sherbet dips off of them!
I shall still get my daughter to send all the info with a complaint to the ICO, and let the guy in the West Midlands know as well.
PMW, you could still be the aggrieved party. Where has your data gone?
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
MS/Goldfish/Barclays send wrong SAR info
to Barclays
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Originally Posted by noomill060
