HFC and their slow slow post...
First I think I had better set the scene for this, about a year ago I bought a laptop on credit from Curries, and of course the people they use to do this are HFC. I opt to pay this back over 10 months wanting to keep the debt for as short as possible, and I manage to do this for the first five months.
Then my job is cut along with 44 other souls and so I contact them to try and arrange a pro-rata payment with them until I'm back on my feet. To which I was told "sorry but that can't be done due to your contract", after a month of two of badgering I finally got the to send me the income and expenditure forms I needed. I send all that off on the second of february along with a dated cover letter, finally two days later I get a letter post dated as the 25th of January demanding my outstanding balance in full (some £400) by the 13th of February.
Now to be fair if I had received this a week before I would have struggled to pay this off as they wished, but I would have been able to produce a bit more of it, or in the least get in contact with the cab and arrange something in the least.
Is there anything I can do other than contact the CAB and try to arrange through them a payment that I can afford?
Reply With Quote
