Thread: Blackhorse PPI

hello pumpkin,

welcome to the ppi forum,

Hi,

My OH and i have had loans with Blackhorse finance since 2002 and each time we have refinanced with them to clear of one loan with another (the most recent being in 2008. i've already written to them re misselling PPI as it was definately not discussed with us at their offices when i signed the papers, but they are insisting that PPI was explained and agreed for when we signed the loan agreements each time.

I've written 2nd leters to them but i'm still waiting for their final responses however, they have offered to cancel the PPI on my most recent loan providing i write and confirm that this is what i want and, they will cancel the PPI from the date they receive my confirmation.

i wrote to them in December and asked for the PPI to be cancelled and stated that i still insist the PPI was added without our knowledge but they have not replied.

Should i send another letter or should i complain to the fos?

any help you can give would be appreciated

To prevent me retyping loads please see my advice to others just starting on the reclaim route in these threads.

Tesco personal Finance/RBS

Newbie PPI Claim

lsubiela v Halifax Loan PPI - First Step

First step Subject access request for all the data.

Then complaint to the FOS together with copies of all the correspondence and all the data you receive from your SAR.

If you phone the FOS first they will start filling in the complaint form and issue a reference number before they send it to you. Contact details here....Financial Ombudsman Service

I hope this gets you started.

aa