Hi All

Well I was delighted (at first) to receive an offer today for missold PPIicon . They have admitted that I was not provided with sufficient info regarding the PPI insurance. Ive just had an offer for just over £2600.
However that is where the fun stops (for now)

As I still owe money to A&L for the loan itself they are wanting to credit the loan account to lower the amount I owe them.
I have received a termination notice from them and the debt is now being dealt with by a DCAicon, Bryan Carter & Co. The debt has been with various DCAs since at least November 2007.

Are A&L allowed to do this and not pay out to me directly???
Please can anyone help, the money would come in really useful at this moment in time

Many Thanks

Ben