Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Suzuki / Blackhorse PPI

    Hi Everyone, I've been directed to the PPIicon forums from a post I made in the general debt forums that had some PPI Content.

    My OH is currently in a payment plan trying to sort out her debts and I have been helping her go through her documents. She took out car finance with Suzuki / Blackhorse in the middle of 2004. I have a copy of the agreement:
    http://i379.photobucket.com/albums/o...KICCAFRONT.jpg
    She was handed the pre-printed form that had "Gold" level PPI already selected. She was never asked if she wanted PPI, and the exclusions were never discussed with her. The only insurance that she was asked about, and took, was a GAP insurance that covered the difference between an insurance payout in the event of a write-off and the remaining finance.

    The car was about £5500 and the PPI they added was about £1400, totalling about £7000 credit. They have then charged interesticon on this whole amount at 20.9% APR, giving a total cost of about £10,800.

    Was this mis-sold? There have been a couple of times during the agreement (before she entered the payment plan) that she had been un-employed and could have claimed on the PPI, but was completely un-aware she had it, or even how to claim.

    If it was mis-sold, how would we go about re-claiming it? The total cost of PPI across the loan (with interest) is about £2200, soi could pretty much clear her debt and have some spare change left over.

    Thanks in advance,
    H

    EDIT - if I can reclaim PPI, who do I claim it from? Suzuki (the original Creditor) or Close Credit Management (the people who took over managing the debt when she could not pay)?


  2. #2
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    Default Re: Suzuki / Blackhorse PPI

    Quote Originally Posted by heliosfa View Post
    Hi Everyone, I've been directed to the PPIicon forums from a post I made in the general debt forums that had some PPI Content.

    My OH is currently in a payment plan trying to sort out her debts and I have been helping her go through her documents. She took out car finance with Suzuki / Blackhorse in the middle of 2004. I have a copy of the agreement:
    http://i379.photobucket.com/albums/o...KICCAFRONT.jpg
    She was handed the pre-printed form that had "Gold" level PPI already selected. She was never asked if she wanted PPI, and the exclusions were never discussed with her. The only insurance that she was asked about, and took, was a GAP insurance that covered the difference between an insurance payout in the event of a write-off and the remaining finance.

    The car was about £5500 and the PPI they added was about £1400, totalling about £7000 credit. They have then charged interesticon on this whole amount at 20.9% APR, giving a total cost of about £10,800.

    Was this mis-sold? There have been a couple of times during the agreement (before she entered the payment plan) that she had been un-employed and could have claimed on the PPI, but was completely un-aware she had it, or even how to claim.

    If it was mis-sold, how would we go about re-claiming it? The total cost of PPI across the loan (with interest) is about £2200, soi could pretty much clear her debt and have some spare change left over.

    Thanks in advance,
    H

    EDIT - if I can reclaim PPI, who do I claim it from? Suzuki (the original Creditor) or Close Credit Management (the people who took over managing the debt when she could not pay)?
    Hello and welcome,

    You go after suzuki, they applied and sold it to you.

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  3. #3
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    Default Re: Suzuki / Blackhorse PPI

    Their is nothing on that form for you to opt out.

    I am also skeptical about the wording they use.


  4. #4
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    Default Re: Suzuki / Blackhorse PPI

    Quote Originally Posted by pompeyfaith View Post
    Their is nothing on that form for you to opt out.

    I am also skeptical about the wording they use.

    Thanks for the reply Pompey,

    What is it about the wording that you are skeptical of?


    How would we go about starting to claim? would we send Suzuki a letter saying we believe they misssold the PPIicon?

    EDIT - is the fact that they have included the PPI in the value they are charging interesticon on / them not showing the interest on just the PPI an issue aswell?


  5. #5
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    Default Re: Suzuki / Blackhorse PPI

    Quote Originally Posted by hellhasnofury View Post
    Hello and welcome,

    You go after suzuki, they applied and sold it to you.
    Thanks for the reply hellhasnofury!


  6. #6
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    Default Re: Suzuki / Blackhorse PPI

    The word entered in the space below marked with an arrowhead indicates the type of payment protection plan you have selected or that you do not require cover.

    They also say its optional but as i said above there is no option only the words above which can be confusing


  7. #7
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    Default Re: Suzuki / Blackhorse PPI

    Thanks Pompey,

    How do I go about starting to reclaim this?


  8. #8
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    Default Re: Suzuki / Blackhorse PPI

    You need to send a request for refund of the PPIicon including the interesticon that was also paid at 20.1% to suzuki finance


  9. #9
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    Default Re: Suzuki / Blackhorse PPI

    Thanks Pompey


  10. #10
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    Default Re: Suzuki / Blackhorse PPI

    OK, Getting ready to start this process as I need to SARicon creditor for another reason.

    Who do I go for?
    the company that sold OH the car?
    Suzuki Finance? (Do they even exist any more )
    Blackhorse? (Who the DCAicon and the people who took the car back seem to think is the creditor?)
    Thanks,
    H

    I am not a lawyer - I'm an Engineer with an interest in law. Advice is given with out prejudice and is my opinion on the information I have been provided with based on my experience, understanding and interpritation of law. If you are in any doubt please seek the advice of a qualified and insured legal professional.

    Victories:
    Abbey (OH) - £680 ..... Barclaycard (OH) - £2200 ..... MBNA (OH) - £1800 ..... Shop Direct (OH) - £220

    Brunell Franklin (a.k.a. Conkers) - Out of "contract" & no charge

    In Progress:
    MBNA (OH) - PPI & bad default with premature termination
    Capital One (OH) - ~£800 Penalty Charges
    Suzuki Finance/Blackhorse (OH) - Commission, Unlawful removal, PPI, Charges

    A Lightbulb Shop - "loss of bargain"

    If i've helped, please feel free to hit the star

  11. #11
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    Default Re: Suzuki / Blackhorse PPI

    OK, Getting ready to start this process as I need to SARicon creditor for another reason.

    Who do I go for?
    the company that sold OH the car?
    Suzuki Finance? (Do they even exist any more :-|)
    Blackhorse? (Who the DCAicon and the people who took the car back seem to think is the creditor?)
    Thanks,
    H
    If you can supply more information on the company that sold the car, Suzuki Finance and Blackhorse (more detail required on the blackhorse as there are a multitude of blackhorse addresses

    aa

    I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.
    ------------------------------------------------
    Bank charge successes:
    Halifax - Full settlement incl interest.
    HSBC - Settlement, goodwill no admission of liability about 75% of claim.
    RBS - Settlement, goodwill no admission of liability about 70% of claim.
    2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
    PPI Successes
    PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
    2 claims settled in full with LV without FOS involvement.
    2 claims settled in full with HSBC without FOS involvement

    PPI Claims ongoing with:
    Cap one Now with the FOS
    Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
    LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

    1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
    Post 290 from
    ***RBS PPI Claim Long fight but, WON***

    Please do not PM me for advice as it may be sometime before I can respond.

    Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

  12. #12
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    Default Re: Suzuki / Blackhorse PPI

    Thanks for the response alanalana!

    "Braylake Car Co Ltd." in Milton Keynes sold the car to my OH
    Suzuki Finance is the "Creditor", but is a part of the Blackhorse Group. their registered offices are in Cardiff.
    Blackhorse are the people that CCM work for, and who the person who collected the car works for. IIRC they are also the creditor attached to the Default on my OH's Credit File.

    I beleive the agreement was "Signed on behalf of the creditor" by the salesman...

    Hope this is what you meant,
    H

    I am not a lawyer - I'm an Engineer with an interest in law. Advice is given with out prejudice and is my opinion on the information I have been provided with based on my experience, understanding and interpritation of law. If you are in any doubt please seek the advice of a qualified and insured legal professional.

    Victories:
    Abbey (OH) - £680 ..... Barclaycard (OH) - £2200 ..... MBNA (OH) - £1800 ..... Shop Direct (OH) - £220

    Brunell Franklin (a.k.a. Conkers) - Out of "contract" & no charge

    In Progress:
    MBNA (OH) - PPI & bad default with premature termination
    Capital One (OH) - ~£800 Penalty Charges
    Suzuki Finance/Blackhorse (OH) - Commission, Unlawful removal, PPI, Charges

    A Lightbulb Shop - "loss of bargain"

    If i've helped, please feel free to hit the star

  13. #13
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    Default Re: Suzuki / Blackhorse PPI

    I believe this is the place does it match up with the address you have ?

    Suzuki Financial Services Ltd in England, United Kingdom, Tresillian Terrace St William House - Yahoo! Local UK

    Yup just had another look at your agreement and this is the address on their.

    Blackhorse motor finance is also the same address

    http://www.blackhorse.co.uk/motor/motor_contact.aspx

    So as long as you get the address right it will get there infact why not put

    Suzuki Financial Sevices Ltd
    at Blackhouse Motor Finance

    That will do it for sure lol


  14. #14
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    Default Re: Suzuki / Blackhorse PPI

    Thanks pompey, a star as always

    I am not a lawyer - I'm an Engineer with an interest in law. Advice is given with out prejudice and is my opinion on the information I have been provided with based on my experience, understanding and interpritation of law. If you are in any doubt please seek the advice of a qualified and insured legal professional.

    Victories:
    Abbey (OH) - £680 ..... Barclaycard (OH) - £2200 ..... MBNA (OH) - £1800 ..... Shop Direct (OH) - £220

    Brunell Franklin (a.k.a. Conkers) - Out of "contract" & no charge

    In Progress:
    MBNA (OH) - PPI & bad default with premature termination
    Capital One (OH) - ~£800 Penalty Charges
    Suzuki Finance/Blackhorse (OH) - Commission, Unlawful removal, PPI, Charges

    A Lightbulb Shop - "loss of bargain"

    If i've helped, please feel free to hit the star

  15. #15
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    Default Re: Suzuki / Blackhorse PPI

    I believe this is the place does it match up with the address you have ?

    Suzuki Financial Services Ltd in England, United Kingdom, Tresillian Terrace St William House - Yahoo! Local UK

    Yup just had another look at your agreement and this is the address on their.

    Blackhorse motor finance is also the same address

    Black Horse Motor and Leisure - Motors

    So as long as you get the address right it will get there infact why not put

    Suzuki Financial Sevices Ltd
    at Blackhouse Motor Finance

    That will do it for sure lol
    Nice work pompey

    aa

    I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.
    ------------------------------------------------
    Bank charge successes:
    Halifax - Full settlement incl interest.
    HSBC - Settlement, goodwill no admission of liability about 75% of claim.
    RBS - Settlement, goodwill no admission of liability about 70% of claim.
    2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
    PPI Successes
    PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
    2 claims settled in full with LV without FOS involvement.
    2 claims settled in full with HSBC without FOS involvement

    PPI Claims ongoing with:
    Cap one Now with the FOS
    Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
    LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

    1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
    Post 290 from
    ***RBS PPI Claim Long fight but, WON***

    Please do not PM me for advice as it may be sometime before I can respond.

    Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

  16. #16
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    Default Re: Suzuki / Blackhorse PPI

    Thank You Alan

    i do try

    You are very welcome heliosfa

    PF



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