Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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Thread: Rbs

  1. 20th July 2006 18:14 #1
    SpikeyMike SpikeyMike is offline
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    Default Rbs

    Dear forum readers

    I recently noticed the excessive charges RBSicon is charging me. last week they charged me 38 quid twice for non payment of a direct debiticon of 39 quid. I phoned online banking to confirm what the charges were for and to let them know in no uncertain terms that I wasn't happy about it. They told me someone from my branch would contact me the next day but I heard nothing. What should I do now, would it be best to call the branch myself and ask for an explanation or just send the form 'Data Protection Act 1998 Subject access request' to find out all the charges for the last 6 yearsicon as mentioned on this site? Is it right I have to send 10 pounds with this form? and should I send it to my branch or to the head office?
    Any advice greatly appreciated

    Kind Regards

    Mikey

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  2. 20th July 2006 19:03 #2
    towelie towelie is offline
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    Default Re: Rbs

    If you think you have been charged other charges over the last 6 yearsicon. Send the DPA. You can either send it to head office or take it into your local branch. Yes you have to enclose £10 fee, either cheque or postal order. If sending by post either send it recorded delivery or special delivery for proof of posting.

    Good luck

    My claims

    Halifax - Data Protection Act 26/5/06, non compliance of Data Protection Act 20/07/06, Prelim £260 3/8, LBA 19/8
    TSB - Data Protection Act 25/6/06, total £225, Prelim 4/7, LBA 11/7, court claim filed 27/7
    Capital One - DPA 20/06/06, Prelim £270 1/8 LBA sent 9/8
    B.O.S CC - DPA 20/06/06, prelim 6/7 £130, LBA 21/7/06, court claim to be filed
    Citi cards - Data Protection Act sent 20/06/06, prelim 26/07 £520, LBA t 14/8
    Black horse finance - DPA 18/06/06, prelim 31/7 £180, LBA 7/8
    Halifax joint account - Prelim 6/7 £744, LBA 22/7 court claim to be filed

    My Mums claims

    MBNA - DPA 13/06/06, Prelim 17/7 £738, LBA 7/8
    Capital One - DPA 29/05/06, Prelim 10/8 £570
    Barclaycard - DPA 20/06/06, Prelim 6/7 for £420, LBA 17/7 court claim to be filed
    Littlewoods CC - DPA sent 3/7, non compliance of DPA sent 14/8
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE