Thread: Perrys 3 Month Warranty

Hi

I purchased my car a year ago through Perrys.

After a recent SAR to my finance company i noticed a Used vehicle invoice which showed the 3 month warranty they offered was charged at £100.

This was the first time i had been made aware of the charge as i was under the impression it was offered by Perrys on all cars purchased. Not once was i made aware i was been charged. Neither is the invoice signed by me or a Perrys rep.

I am preparing my initial letter to Perrys asking for a refund as i beleive the warranty was mis-sold due to me not been aware i was been charged for it.

What i want to know is as it is a car dealer who can i make a complaint to if they refuse my claim before i went as far as court action?

Thanks

Is it itemised or included in the total car sale value in the finance agreement. If so then I do not think you will get anywhere as you signed for the totals inserted.

Its is on a used vehicle invoice that i have not seen until the SAR.

The finance company have paid for it as it is all part of the cars price but it is not listed anywhere on my agreement.

As i said i did not even know it had been charged at £100

but you accepted the total price and signed for it?

What i signed for was what was detailed in the finance agreement! The warranty was not.

Thank you for the help.

No i did not claim on it. I am currently paying 38% apr on the agreement and have had it in place for 12 months. Would this mean i would be entitled to claim the £100 plus 12 months interest of 38% which if i understand right is what i will have paid on it so far?

I did not think of it that way until you mentioned it but it will turn out blackhorse stand to make quite a nice profit from something i was not even aware i was paying for?

Thanks

Have an email from perrys manager stating that the 3 months warranty is mandatory which they have to give on all used cars.

Is any warranty mandatory, is this not them saying no warranty no car?

Thanks