Thread: Extremely Crossed Wires in Fracture Clinic...

On the 29th of December I went up the Luton and Dunstable Hospital A&E and I was told I had two fractures in my right hand. One at the base of my thumb which was extremely swollen and I was unable to bend it at all and I also had a scaphoid fracture which is also near the base of my thumb so I think that added to the swelling of my hand which was ballooned.
So far this is the only X-ray I've had of my right hand.
I was also sent for an MRI of said right hand.

Due to the accident I had I was also told to get my left hand checked due to the swelling which had a soft tissue injury which doesn't really effect me. This was also X-rayed.

I had my right hand put in plaster which in the two and a half weeks I had it on was helping greatly. The swelling went down so much I had to have the cast changed 4 times.

I went back to fracture clinic last tuesday and saw someone who was arrogant, rude and took my arm out of plaster and said it was a soft tissue injury and that there was nothing that wrong with it after pulling it about so much I was in tears due to the pain (it takes alot to get that out of me since I've walked around with a fractured wrist for a week and not been bothered about it before going to get it looked at) and I don't need plaster just a horrible blue splint. And it would take a week to heal completely. I should also note that when I spoke to the head consultants secretary that there had been alot of complaints about this "doctor".

Since then my arm has swollen up even more that before it was in plaster and I've been in agony but they have said there is nothing they can do since it's a soft tissue injury.

Then I get told today that they haven't been looking at the x-ray of my right wrist... but my left which is pratically healed. My right still hurts like hell and I'm taking painkillers like sweets here. I'm also getting lightheaded because of the pain.

Is there anything I can do about this stupidity of looking at the wrong x-rays and leaving me in pain and the way I was treated by the "doctor" I saw in fracture clinic.. which I should note has a habit of having a 2hour witing time... Your appointment could be at 10.30 like mine was last tuesday but I didn't get seen until 12.45.. the people in the waiting room were nearly ready to riot...

So any help in what I could do about this would be appreciated.

Thanks.

I would write a formal complaint to the Complaints department (should find contact details on the website) or address it to the Chief Exec - has your right wrist been sorted now?

OKay! Will do as soon as I look it up.

Not yet. I've bandaged it up to give it as much support as I can at the moment until I can get back down there to get it re x-rayed today.

I still can't figure out how they messed up with how often I was down in the plaster room. The Plaster Nurses know me by name now without looking at my file! All they had to do was ask them.