Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    lobster27 Novitiate

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    Red face Barclaycard keep adding on charges!

    Hi all,

    This is my first post and after reading around, would really appreciate some advice.

    I took out a Barclaycard 4 years ago as I needed it for work( I had to travel and expenses weren't paid until payday). Two and a half years ago I had to leave my job to become my wife's full time carer when she became ill. I haven't used my card in a long time but my credit limit isn't going down much and financially I cannot afford the minimum payment and due to this can't always pay on the exact day so charges keep going on, I sought advice from the CAB who told me to do a financial statement, which showed a £150 defecit in my income(which now comprises of benefits,tax credits and dla) , all my other creditors are happy to accept the £1 monthly payment and have stopped interesticon charges, but Barclaycard won't budge and just keep piling on interest and late charges.

    I don't know what to do next.




  2. #2
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    Default Re: Barclaycard keep adding on charges!

    Hi Lobster 27,

    Barclaycard are totally unreasonable - you can't pay what you don't have. Someone on the site with much more expertise than me will help you here, and give you a step-by-step guide on what to do.

    Good luck,

    DD


  3. #3
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    Default Re: Barclaycard keep adding on charges!

    Hi Lobster and welcome to CAGicon.

    BC have a reputation for ignoring customers who say they are having difficulties.

    Have a look at the top few letters here - http://www.consumeractiongroup.co.uk...templates.html

    Have you sought any help from the CCCS or the National Deby Helpline - Google to find their sites. They may help you come to an arrangement with BC.

    You say you've suffered penalty charges on the a/c. Do you have your statements for the a/c's history.

    We can help you reclaim all these charges, hopefully without the need to go to court.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  4. #4
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    Default Re: Barclaycard keep adding on charges!

    Thank you for your help. I will use some of your letters in the hope that barclaycard might reconsider their actions.

    I will keep you posted.


  5. #5
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    Default Re: Barclaycard keep adding on charges!

    So have you suffered penalty charges on the a/c ?



    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  6. #6
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    Default Re: Barclaycard keep adding on charges!

    Well before going to the CAB(in November) and being advised not to make payments, my balance was £3200, now it is £3609.16, I am getting overlimit charges and late charges on top of the interesticon.


  7. #7
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    Default Re: Barclaycard keep adding on charges!

    .......and did you suffer any penalty chgs before Nov'r 08.

    All chgs in the last 6 yearsicon will be repaid by BC if you follow the right steps.



    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  8. #8
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    Default Re: Barclaycard keep adding on charges!

    yes, I have had late payment charges, but never been over my limit before.


  9. #9
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    Default Re: Barclaycard keep adding on charges!

    Hi Lobster,

    All penalty charges on the a/c can be reclaimed, late pay't and over-limit chgs.

    This can be used to reduce the balance owed on the a/c. Depending on the figures, it may even bring the a/c balance back down below the a/c limit and stop further over-limit fees. Read the Reclaiming Guide at Link No1 in my signatureicon below. Prepare an SOC (shedulle of charges) and send it off to BC with this letter - http://www.consumeractiongroup.co.uk...RD-letter.html

    Also write a separate letter to BC using one of the ones mentioned earlier asking for them to stop adding int't and charges and to accept reduced payments. Tell them you will provide a schedule of Income & Expenditure if required.

    Finally, in case BC refuse to accept reduced pay'ts, read this - http://www.consumeractiongroup.co.uk...uldnt-use.html

    As a new site user, you may find this a bit hard-going at first but this may be a better approach than the CCA request, which BC are currently side-stepping.

    The upshot is that, if they can't produce a valid credit agreemnt for the a/c, you can repay the debt at a rate you can afford and they cannot add charges and interesticon, nor can they get a court to enforce the debt.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  10. #10
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    Default Re: Barclaycard keep adding on charges!

    Thanks for that, I will give it a go.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE