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    • I've just taken another look through the stuff they sent me in response to the CPR request, the notice of assignment isn't the original , it's on a plain sheet of non letterhead paper, in fact it could have easily been typed up by Overdales, or anybody really.  On the other side of the paper are standard Lowell terms and conditions that are only half on the page. Should this be part of my defence?
    • I agree with my site team colleague above. We need to know all the facts including which company you are dealing with and an explanation of the problem. It really is too difficult to start giving speculative advice on some speculative problem that you have laid out as a generalised scenario
    • Moorcroft are sending a rep round to my house this week. What is the best way to handle this? Ignore and not answer the door or engage with them? I haven't acknowledged anything since I started on this journey and defaulted on my cards in December 2022
    • Very sorry but with the best will in the world, I don't think we can at all understand what the situation is here. Please can you try rewriting this on a word processor and maybe send a copy of what you have written to a friend and working out together so that the story is complete but as brief as possible. Maybe a list of dates as well. If you can do that and then repost your story we can have a look
    • Hi, I am a local authority tenant and was in a 3 bed house. At the end of last year, my last child moved out and so did my spouse as we are now going through a divorce which meant that I was in the house alone and decided that I needed to downsize not only for myself but to offer the property to a family that needed it. I registered on the local authority housing bidding site as i was asked to do and I was accepted and given a priority banding as I was downsizing and they were desperate for my house. I have been extremely lucky and after about 6 weeks was accepted for a new build from a housing association via the housing gateway. I viewed the property 2 weeks ago and had to sign the tenancy last week when they were doing bulk signups for the houses and that is the day I moved. In between viewing and sign up, I contacted my current local authority landlord and asked how I give notice as I had been accepted for a property I had bid on and was moving.  The lady told me how to do it online and then said that I needed to give a full weeks notice which wasnt a problem as I had enough time.  (I was also told a weeks notice was what i would need to give by another staff member about a month ago when I phoned up for another housing related question.  I dont have any of this in writing.) I have now moved, handed back the keys and I am now being told that I need to give 4 weeks notice which I cannot afford. I hav e spoken to the council again explaining that I was told a week and that to be honest, if I knew they were going to charge me 4 weeks I would not have been able to move and would have stayed in the other house.  I thought I was doing the right thing. They said that calls are recorded and they asked me when I called in and was told a week and they would listen to the telephone conversation and if it was correct what I was told, they would see what they could do to reduce the notice period. They have now emailed me back and said that they have listened to the conversation and the lady said 4 weeks notice and I am liable for 4 weeks rent.  Now I may well of misheard her when I thought she said a full weeks notice she may have said 4 weeks notice but I am sure she said a full weeks notice and i was told a week by another member of staff a few weeks ago. I have emailed her back and said that I may of misheard but I would like to listen to the phone recording myself.  As yet they havent responded. I think its unreasonable for them to make me give 4 weeks when I had to sign the new tenancy with little notice or loose the property.  And it was all done through their gateway, and they will have a tenant in there pretty much straight away getting rent from them. I am on a very low income, I am on my own, I have serious medical issues and I am really getting myself stressed out over this. Any advice would be so appreciated.  Can I insist they let me listed to the recording? RH  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Speedup and Cleanup you PC for free.


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There is a thread on here about how good Ccleaner is. It is one of the better programs for cleaning up, especially if you tick 'all' the boxes so it cleans out everything, you should include the 'Advanced' tick boxes as well.

 

This wont by itself make you pc run faster as other things are slowing it down, things that are using memory and some of the chip power, so to help with this, you need to stop these 'not required to be running' programs from starting up when you boot up your pc.

 

Click 'Start and then Run' (XP) or Start and type in the search box (Vista/Windows 7), msconfig, another box will open with tabs along the top.

 

Clcik on the 'Startup' tab and you will see all the programs that are running in the background and slowing you down. There are probably a lot of them.

Untick 'all' the boxes except your security/antivirus programs. This will stop the programs from starting when you switch on your pc.

 

Don't worry if your not sure if you need a program or not, if something doesn't start that you are using all the time, you can go back in and put the tick back in the box.

The startup don't actually run programs, it keeps them ticking over in the background (using memory) so they start faster. Any programs you want to run are still controlled by the icon on the desktop.

 

One of the worse offenders is Adobe reader, it's not required, it will still automatically start when you click on a PDF file to read, and the same goes with Adobe flashplayer.

 

When you have done that and clicked 'Apply', then click on the 'Services' tab. Down the bottom you will see a tick box marked 'Hide all Microsoft services, click that and all that will be left are the programs that start up with the system.

Again, untick all except any security programs.

 

Click OK and you will be asked to restart your computer.

 

When you are back up and running, run Ccleaner to get rid of all the junk cluttering up your temp file and search box of things you searched for years ago.

 

When you delete something, you don't actually get rid of it, it is usually just renamed so it looks as if it has gone, but it is still there on the hard drive waiting to be overwritten by some other data or program you download.

This is why the police take away computers for investigation from naughty people, the info is still on there and can be retrieved.

 

To get rid of all these deleted things, you need to erase them and this can be done by a program called Cyberscrub. This will erase your hard drive to military standard but will not touch any of the programs or files that you put on there, only the deleted stuff.

 

When you have done both of those things, run the disc defragmentation tool you have, (All programs/Accessories), which will tidy up your drive so windows can find data without having to search for it. Something like having all the library books in alphabetical order, makes it easy to find a book.

 

There are a lot of 'con' programs on the internet that pretend to do a scan but in fact add viruses or spyware to your computer, Spybot is one such program that has others copy it's name, but is not the 'real' Spybot which to give it it's full name is 'Spybot search and destroy' and only comes from Safernetworking.org.

You will see close copies of the name with things like - Spybot search-destroy, just subtle changes, but they fool a lot of people.

 

Cyberscrub is a paid for program, but it has a 15 day trial of the full program, plenty of time for you to run it a dozen times if you want to.

 

To make sure you have the correct programs, I have put links to them.

 

Ccleaner - CCleaner - Home

 

Cyberscrub - CyberScrub - Downloads (you want Privacy Suite)

 

Spybot - The home of Spybot-S&D!

 

Using these three programs is the next best thing to doing a clean reinstall of Windows.

 

Happy playing.

 

Conniff

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It wont touch anything that is required. It will even clean the spaces inbetween files and not touch the files or the system.

 

It does install a monitor for bad stuff that will be by your clock, but that can be switched off in the Startup tab as well if you don't want it.

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If you click on the 'Erase previously "deleted" files beyond recovery, it will clear the entire disc of all the rubbish spread over it.

Again, it wont touch anything that is required, but this is a job to get it to do when you go to bed as it can take a while, especially if it is on a desktop with a 200 or 500 gig drive or if you have external drives you want cleaned up at the same time.

 

I suppose I had better add that I am nothing to do with Cyberscrub.

 

You will have entered you email address when you downloaded it, but they don't go chasing you to buy, all you will get over the two weeks are 6 tips for using the program.

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Feel left out now being an Apple Mac user and not suffering from such ailments. Useful info though.. wish i had been more 'clutter' aware when infected with (sorry, i mean using) windows machines.

 

I remember Spybot tho and it used to catch loads of nasties.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

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Feel left out now being an Apple Mac user and not suffering from such ailments. Useful info though.. wish i had been more 'clutter' aware when infected with (sorry, i mean using) windows machines.

 

I remember Spybot tho and it used to catch loads of nasties.

 

;) ;) One day Davey boy, one day ;) ;)

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Yup, it has freed up A LOT of space. About 17GB - Wow. So much junk :D

Wow Conniff - that is fab. Easy to follow for us tech dunces and trustworthy. Definitely sticky material methinks

 

What no scales :(

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cyberscrub costs £46:eek:

 

I know, that's why I only mentioned the free 15 day trial.

 

You can always tell when a program is good, they give a nice long trial knowing that once used you are very likely to purchase. I buckled and bought but it's worth it.

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Many many thanks for the above posts, my PC has been a bit slow of late and I've run two of the above programs on it today, after using the msconfig program and it's a lot healthier.

 

I will continue to do this as part of my monthly cleanup. I download a lot of films from time to time and have learnt that a clean PC means viruses are less likely to attach themselves to me and the spam I recieve amounts to 1 or 2 per day.

 

I also automatically back up my PC when I have a big download session to get back to square one should I accidentally get a virus (only happened once so far and system restored in five minutes....)

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Hey, an even better way of cleaning up your PC and speeding it up, is to remove Windows and use Ubuntu. You also have the added benefit of never having to install virus software (unless you are running an email server with Windows clients) or spyware software.

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Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Very good Conniff,

 

I've done everything in *post 1* and this old steam powered PC is like new. No more annoying hour glass to watch for 10 mins while it starts up.

 

Very good post that really does work, stand by for a tickle :D, feet and all :D

 

Lex

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This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Likewise, in 2 days have done 1 desktop, and 4 laptops.

 

Fantastic thread, will find you and tickle you for sure!!

 

PJ

PlumberJon :-D

 

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Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

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Sorry conniff, you may not like this-

 

I did what #1 says and I've had trouble ever since!

 

I keep getting my screen freezing up with the message 'programme not responding' about every hour of use. I then click through when able and put through to windows who say it is 'caused by them!'

 

I used to have this before but only rarely, now it is about 3 or 4 times a day. What have I done wrong? I followed exactly what to do. And I've not noticed any quicker surfing-just hassle!!!:mad:

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