Thread: Direct Line Laptop Claim

Hello all,
Has anyone any experiance of dealing with Direct Line with regards to making a claim on their contents insurance for a laptop claim.
I have read that they take the laptop away for some time to see if they can repair.
I can't afford to be without the laptop for long and would need a replacement asap.
Any comments would be appreciated
Livis

I would presume all insurance companies are the same - they must validate damage and then determine what is most cost effective.

A good way to remember the process is:
"The 3 R's" - 1) Repair 2) Replace 3) Reimburse (Cash settle)

They will take the most logic route.