Thread: galaxygirl v M&S Money

The fact that this was over 6 yrs ago has no bearing if you have the documents good for you.

There is no time limit on policies that where mis-sold merely means that they may not have records back that far but as you have the agreement the balls in your court because if they say they have no records you can send them a copy of what you have.

Good Luck with it.

I have a very big claim going with the Co-op bank 9 loans in all that has had PPI attached going back as far as 1999 they said back in September that they only hold records on 8 of them but low and behold in a letter i received this week was further copies which i did not ask for but the one i was missing was enclosed ? this has came about because i sent them a letter asking for full disclosure on my loans including details of the settlements that where used on some of them.

I still have not got this information instead they sent me another batch of agreements lol confusion i think so

Shot themselves in the foot ? i think so another one to send to the fos

Regards

Pompeyfaith

Hello Galaxygir,

I have had experience with M&S regarding PPI and they paid up eventually

Keep at them

Originally Posted by hellhasnofury

Hello Galaxygir,

I have had experience with M&S regarding PPI and they paid up eventually

Keep at them

How long did it take you & did you have to take them to fos.

Thanks

Originally Posted by Natalie6999

How long did it take you & did you have to take them to fos.

Thanks

Hello Nat

It took a few months and a good few letters of arguing my case and they settled up with 8% interest, without have to go via the fos or court.

In my case the loan was just within the 6yr limit, and I had to push hard for the recorded telephone conversations related to the sale of the loan. They had not supplied them with my Subject access request

You just have to keep at them.

Here is a link to an old thread of mine regarding my disputes with M&S and the Nastywest, the both paid up

on a mission v PPI