Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I would also submit a s78(1) CCA request just to be thorough.
Thanks Enron, will get that in the post tomorrow
Which address should I be using to send to, the registered address or the address on the back of the bill. For the SAR I sent it to the address on the back of the bill, a PO box... but the post office gave some other company at that postcode.
Well I've received today a response to my CCA request (they had defaulted responding on Tuesday but I didnt send the account dispute letter till Friday :-|)... they dont want to send me one and claim they dont have to as no agreement is in place.
I took the offer 5-6 months ago of closing the card and paying back at a lower interest rate... that seems to have lost me my rights according to Mr CiTibank?:?
Does this mean I've lost all rights as per the CCA1974? or are they talking bullsh@te which is what I suspect and hope.
Next stage anyone? I dont intend to make the next minimum payment due next month.
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
Well I've received today a response to my CCA request (they had defaulted responding on Tuesday but I didnt send the account dispute letter till Friday :-|)... they dont want to send me one and claim they dont have to as no agreement is in place.
I took the offer 5-6 months ago of closing the card and paying back at a lower interest rate... that seems to have lost me my rights according to Mr CiTibank?:?
Does this mean I've lost all rights as per the CCA1974? or are they talking bullsh@te which is what I suspect and hope.
Next stage anyone? I dont intend to make the next minimum payment due next month.
I received the same letter from them in regard to my S78 request back in 2007. http://www.consumeractiongroup.co.uk...-citicard.html . I had also done the same as you, opting to return the card and paying off at the prevailing rate.
I then had a little correspondence with the famous Brian Smith Solictor (sic).
I reminded him that statements issued in response to a S78 request were binding by virtue of S172 of the Act. He tried to claim the letter was issued in error and that they could get a court to override it. I pointed out that they would need to produce the original agreement to prove their 'mistake'.
They went off in a hissy fit - flogged the account on to 1st credit - who also crawled back into their pond when I showed them a copy of Citi's letter.
It has been quiet for over a year now.
Keep that letter VERY safe - it was a 'Get out of Jail Free' card for me!
Nationwide
- Prelim sent 02/07
- MCOL filed 04/07
CHARGES SETTLED IN FULL!! Woolwich
- Prelim sent 04/07
- Offered 90% - 06/07 accepted MBNA
- Prelim sent 02/07
- CCA request sent 03/07
- CCA reply (illegible + no T&Cs)
- DCA sent packing
- Restons now trying
- gone quiet Citicard
- Prelim sent 02/07
- CCA request sent 04/07
- replied 04/07
No contract & not enforcing!
- passed to 1st Credit
- gone quiet Egg
- Prelim sent 02/08
- 3 letters - full offer 03/08
SETTLED IN FULL!! (All starry, rep, clicky thingies gratefully received!)
I then had a little correspondence with the famous Brian Smith Solictor (sic).
I reminded him that statements issued in response to a S78 request were binding by virtue of S172 of the Act. He tried to claim the letter was issued in error and that they could get a court to override it. I pointed out that they would need to produce the original agreement to prove their 'mistake'.
They went off in a hissy fit - flogged the account on to 1st credit - who also crawled back into their pond when I showed them a copy of Citi's letter.
It has been quiet for over a year now.
!
Thanks for the reply Steve
Am I right in saying this response basically means legally they have said they will not enforce the agreement so can take no further enforcement actions.. defaults/terminations etc.
But they can obviously still sell the debt on... If they do I suppose it comes down to whether they have the agreement and can supply it to the DCA to attempt to enforce?
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
Am I right in saying this response basically means legally they have said they will not enforce the agreement so can take no further enforcement actions.. defaults/terminations etc.
But they can obviously still sell the debt on... If they do I suppose it comes down to whether they have the agreement and can supply it to the DCA to attempt to enforce?
Sorry if this seems obvious but its all new to me
Interesting! I noticed CitiCards cashed my £10 cheque for the SAR.. I don't recall anyone else cashing for the tenners... anyways..
Should the original agreement arrive with the SAR.. or do I need to send a further CCA request? I would LOVE to receive one of those letters
NEXT - sent CCA request - 15/01/09 - not received
Capital One - sent CCA request - 15/01/09 - received CCA and also offer of £67 which I am not accepting.
NatWest - sent s.77 letter complaining about default on file 15/01/09 - *WON* Default removed within a fortnight!!
NEXT - 7/02/09 - sent further letter reminding them of breach of DP
Cap1 - 7/2/09 - Accept part payment/reminder of default to be removed
Interesting! I noticed CitiCards cashed my £10 cheque for the SAR.. I don't recall anyone else cashing for the tenners... anyways..
Should the original agreement arrive with the SAR.. or do I need to send a further CCA request? I would LOVE to receive one of those letters
I'm still awaiting my SAR response, I posted that about 2 days after the CCA request went in, I was really waiting for the SAR myself as I know PPI and excess charges exist on the account.. wasnt too hopeful of getting anything for the CCA request. I'll let you know what comes with the bundle when it arrives.
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
I'm still awaiting my SAR response, I posted that about 2 days after the CCA request went in, I was really waiting for the SAR myself as I know PPI and excess charges exist on the account.. wasnt too hopeful of getting anything for the CCA request. I'll let you know what comes with the bundle when it arrives.
Great, I will send them a CCA request tomorrow and see what I get.. although the swines demand proof of ID etc etc... delaying everything for me.
My time is nearly up before the default drops off.. but I want to get them before then for charges
NEXT - sent CCA request - 15/01/09 - not received
Capital One - sent CCA request - 15/01/09 - received CCA and also offer of £67 which I am not accepting.
NatWest - sent s.77 letter complaining about default on file 15/01/09 - *WON* Default removed within a fortnight!!
NEXT - 7/02/09 - sent further letter reminding them of breach of DP
Cap1 - 7/2/09 - Accept part payment/reminder of default to be removed
Am I right in saying this response basically means legally they have said they will not enforce the agreement so can take no further enforcement actions.. defaults/terminations etc.
But they can obviously still sell the debt on... If they do I suppose it comes down to whether they have the agreement and can supply it to the DCA to attempt to enforce?
Sorry if this seems obvious but its all new to me
That was what I argued with Mr BS. We got into a semantic discussion as to what constituted a statement and whether that letter was binding on them. I basically left it with 'if you want to go to court on this you will get tied up in nasty knots'. They obviously have no agreement at all (they bought the account from People's Bank many moons ago).
They bluster and b*llsh*t (as you can see from many other threads). They are desperately trying to cover up the fact that they have no agreement or that their charges are unlawful or whatever other dubious practices they have perpetrated.
They will terminate/record defaults etc. even though they have no legal entitlement to do so.
Personally it does not matter to me whether they do or not (fortunately I do not need a clean credit record even though lloydstsb were more than happy to give me a 6k card after all this kicked off).
My tactic is to say and do nothing and wait out the 6 years until the debt is statute-barred (nearly 2 years and counting!).
Nationwide
- Prelim sent 02/07
- MCOL filed 04/07
CHARGES SETTLED IN FULL!! Woolwich
- Prelim sent 04/07
- Offered 90% - 06/07 accepted MBNA
- Prelim sent 02/07
- CCA request sent 03/07
- CCA reply (illegible + no T&Cs)
- DCA sent packing
- Restons now trying
- gone quiet Citicard
- Prelim sent 02/07
- CCA request sent 04/07
- replied 04/07
No contract & not enforcing!
- passed to 1st Credit
- gone quiet Egg
- Prelim sent 02/08
- 3 letters - full offer 03/08
SETTLED IN FULL!! (All starry, rep, clicky thingies gratefully received!)
That was what I argued with Mr BS. We got into a semantic discussion as to what constituted a statement and whether that letter was binding on them. I basically left it with 'if you want to go to court on this you will get tied up in nasty knots'. They obviously have no agreement at all (they bought the account from People's Bank many moons ago).
They bluster and b*llsh*t (as you can see from many other threads). They are desperately trying to cover up the fact that they have no agreement or that their charges are unlawful or whatever other dubious practices they have perpetrated.
They will terminate/record defaults etc. even though they have no legal entitlement to do so.
Personally it does not matter to me whether they do or not (fortunately I do not need a clean credit record even though lloydstsb were more than happy to give me a 6k card after all this kicked off).
My tactic is to say and do nothing and wait out the 6 years until the debt is statute-barred (nearly 2 years and counting!).
hmm its for 4k in my case and the card is from 2005, I just hope they cant supply the agreement in my SAR also or its got reasons to challenge if it does appear... I think I'd probably take a f&f to clear if it gets passed to DCA and I can save up enough:grin:
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
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Please be gentle with me as I'm not very conversant in legalise
Are you saying a b or c or perhaps something completely different:grin:
a) I should instigate a claim under CPR31.1 to see the document
b) are you saying if they instigate a claim I've a right to see the document prior to court proceedings.
c) They have refused me access to a disclosed document and as such cant rely on it during court proceedings?
I notice it says it cant be used for small claim track?
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
Very interesting, this happened to me as well but from their Salford offices and was explained away as a mistake by the member of staff.
It seems to be yet another tactic to prevent or stall people from gaining a copy of their executed agreements after requesting a document that they are legally entitled to.
God will these people ever learn!
Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.
Very interesting, this happened to me as well but from their Salford offices and was explained away as a mistake by the member of staff.
It seems to be yet another tactic to prevent or stall people from gaining a copy of their executed agreements after requesting a document that they are legally entitled to.
God will these people ever learn!
Thanks for the reply Enron, read through your thread with Citi. I'm just physically down the road from yourself
Difficult to know what to do now though.. I suppose I should wait for the SAR to see the full extent of PPI and Charges + 8% and then balance that up with the amount left on the card.
My letter of disputed account passed in the post with their S78 "statement" so I guess I'll wait to hear from them again.
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
It could be that you have an enforceable executed agreement.
The thing is without seeing the original you'll never know.
Time for you to get trading standards involved me thinks, I can get you the details of your local one if you PM me your postcode.
Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.
Here we are.Have a look at this thread by Paul.
It gets around their refusal to send any CCA.
Instead of using the CCA as a request you use CPR.
They then HAVE to comply.
This is a brilliant pce of info-but can only be used if you are litigating against them.
They have no way to ignore this one
If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon. Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed. Donations help CAG to help YOU Click here
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
Ok, well I dont intend paying this month so think I'll just send back account in dispute whilst not sending CCA and thanking them for their legally binding response acknowledging the fact they wont be enforcing the alleged agreement.
Wife's just lost her job so couldnt afford to pay them anyway:-|
Oh and Citibank if youre reading this.. its no good saying write to me at this address and then either dont print your name or put a squiggle as the signature
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.