Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    darp Novitiate

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    Default NU Home Insurance Cancelation fee

    Hi guys

    Need some advise.

    My home insuranceicon renewal was due at the start of this month, the renewal cost from NU for astronomical, I could get it half the price elsewhere.

    The policy's in my wife's name, but I contacted NU and asked them to go through thte policy and see if we could get the cost down. We discussed all aspects of the policy in this attempt but NU could not get anywhere near my other quotes.

    I informed the call centre operator that we would not be re-newing the policy. She informed I could not cancel the policy because it was in my wifes name and the data protection act would not allow me to cancel it. This, after discussing everything in the policy with me for 10 minutes. I informed her I would be cancelling the direct debiticon and my wife would call to confirm.

    She (we) forgot...........

    We have now received a bill for the insurance and after a phone callicon from my wife NU want a £60 cancelation fee.

    Can I dispute this? It seems unfair and excesive.
    And to pull the data protect card on me after discussing the policy for 10 minutes seems wrong.

    Cheers
    Darp

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  2. #2
    Official Customer Service Rep Aviva Support Novitiate

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    Default Re: NU Home Insurance Cancelation fee

    darp
    When you were talking to the representative were they discussing what you actually had on your policy, or what you could have?

    That could make a difference. I'd be happy to have a look and see if there is anything that can be done, however it is correct, that your wife needs to make the changes as it is her policy.

    If you'd like to discuss this further my email address is rebecca.sibley@norwich-union.co.uk

    Becca


  3. #3
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    darp Novitiate

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    Default Re: NU Home Insurance Cancelation fee

    Becca

    Thanks for the reply - Indeed we discussed all aspects of the policy and not once was my wife's name mentioned. Until I mentioned not re-newing....

    I've left all my paperwork at work

    Will drop you a mail on Monday morning.

    Thanks again - Have a good weekend

    Darp


  4. #4
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    darp Novitiate

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    Default Re: NU Home Insurance Cancelation fee

    email sent...
    U can give me a call if you like, should be at my desk most of the day

    Thanks
    Darp


  5. #5
    Official Customer Service Rep Aviva Support Novitiate

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    Default Re: NU Home Insurance Cancelation fee

    Hi Darp

    Email recieved, thanks.
    Will see what I can find out for you.

    Becca



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE