Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
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  1. 19th July 2006 16:25 #1
    signalnorth signalnorth is offline
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    Default 10 days plus to debit my account re Data Protection!

    Just spoke to someone at A&L today. I asked them why they had still not debited the £10 from my account re my Data Protection request. They said it could take as long as 10 days plus!!! What?!!!!

    It's obviouly not the same people dealing with this who deduct the penalties then!!!

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  2. 19th July 2006 16:37 #2
    leebrannan leebrannan is offline
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    Default Re: 10 days plus to debit my account re Data Protection!

    Hi, its ridiculous innit, it took them 10 days to cash the cheque i sent them!! Typical of A&L, they take forever and a day when you want something off of them, but they're are fast enough to deduct the charges.

    i still haven't received my statements yet (day 40). spoke to them today and told them if i don't get my statements by saturday then i'm writing to the Informantion Commisioner.!!!!!

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  3. 24th July 2006 15:30 #3
    signalnorth signalnorth is offline
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    Default Re: 10 days plus to debit my account re Data Protection!

    They've still not deducted the £10 as requested from my account re Data Protection request and they've had the request for at least 7 working days now.

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  4. 24th July 2006 15:59 #4
    signalnorth signalnorth is offline
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    Default Re: 10 days plus to debit my account re Data Protection!

    Just spoke on the phone to Alliance and Leceister and guess what ? - They have no record of receiving my letter re £10 debit from my account to fund data protection request.! We then had a Monty Phyon type conversation about envelopes! They tried to suggest that I had probably sent ithe request in a brown cheque deposit envelope! (which would have gone astray in the worng dept) I assured then I had not and gave them the name of the person I addressed it to i.e Marie Barrow Customer Services. They said they would contact Customer services straightaway about this - We will see eh?

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  5. 24th July 2006 16:06 #5
    robswift robswift is offline
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    Default Re: 10 days plus to debit my account re Data Protection!

    Quote Originally Posted by signalnorth
    Just spoke on the phone to Alliance and Leceister and guess what ? - They have no record of receiving my letter re £10 debit from my account to fund data protection request.! We then had a Monty Phyon type conversation about envelopes! They tried to suggest that I had probably sent ithe request in a brown cheque deposit envelope! (which would have gone astray in the worng dept) I assured then I had not and gave them the name of the person I addressed it to i.e Marie Barrow Customer Services. They said they would contact Customer services straightaway about this - We will see eh?
    My cheque wasn't debited for 10 days either. I reckon its a time ploy - won't start doing anything until they've been paid!! I'm sending everything Recorded Delivery.

    6/06/06 Data Protection letter sent, 18/07/06 Statements Received Total Charges £1,543.25. Int £366.13, 01/08/06 First request for repayment sent, 03/08/06 No you can't have your money letter received, 31/08/06 sending LBA, 05/09/06 Our charges are fair letter received, 14/09/06 Moneyclaim filed, 18/09/06 A&L say they will defend. 29/09/06 Settled without interest, 6/10/06 Letter to A&L requesting further payment of £362.47 to settle
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  6. 24th July 2006 20:42 #6
    caro caro is offline
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    Default Re: 10 days plus to debit my account re Data Protection!

    Quote Originally Posted by robswift
    My cheque wasn't debited for 10 days either. I reckon its a time ploy - won't start doing anything until they've been paid!! I'm sending everything Recorded Delivery.
    The time starts from when they receive the cheque, which you can safely assume to be no more than 1 or 2 working days after posting if it was sent first class. It is irrelevant if they choose to delay cashing it.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



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    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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