Patricia Pearl - Small Claims Procedure - A Practical Guide


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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

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  1. #1
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  2. #2
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Hi

    I can't offer you any help - but was wondering how long it took them to provide you with their response. I CCA'd them on 2 December and have had nothing back - that is with the execption of a new card - stupid or what


  3. #3
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    OOH, Nice terms and conditionsicon. Why do they keep sending these things out. Do they think we are complete idiots (don't answer that)

    Personally I'd send them an account in dispute letter as they have failed in your request. If they had sent you nothing then I would have said sit it out but they think you have now got what you asked for so they can now enforce the debt. It's down to you to tell them that it's a pile of pants(baggy ones at that!)

    fox

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  4. #4
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Quote Originally Posted by roors View Post
    Hi

    I can't offer you any help - but was wondering how long it took them to provide you with their response. I CCA'd them on 2 December and have had nothing back - that is with the execption of a new card - stupid or what
    I hope you are not using the new card as if you do and they come back with an UNenforceable agreement, it could look like unlawful enrichmenticon to them.
    Just a thought

    fox

    If you are asked to deal with any matter via private message, PLEASE report it.
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    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
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  5. #5
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Hi - no intention of using new card - its in about 20 bits in the bin


  6. #6
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Quote Originally Posted by roors View Post
    Hi

    I can't offer you any help - but was wondering how long it took them to provide you with their response. I CCA'd them on 2 December and have had nothing back - that is with the execption of a new card - stupid or what

    Hi there, my request dates back to middle of november.


  7. #7
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Quote Originally Posted by silverfox1961 View Post
    OOH, Nice terms and conditionsicon. Why do they keep sending these things out. Do they think we are complete idiots (don't answer that)

    Personally I'd send them an account in dispute letter as they have failed in your request. If they had sent you nothing then I would have said sit it out but they think you have now got what you asked for so they can now enforce the debt. It's down to you to tell them that it's a pile of pants(baggy ones at that!)

    fox
    Hi, thanks for looking.

    Any ideas on a good letter to send ?


  8. #8
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    One of the regular Caggers here, Idainfife did this wonderful letter and I am shamelessly ripping her off
    Account In Dispute
    Ref:
    Dear Sir/Madam
    Thank you for your letter of xx/xx/xx, the contents of which have been noted.
    You have failed to respond to my legal request to supply me a true copy of the original Consumer Credit Agreement for the above account.
    On **DATE** I made a formal request for a true signed agreement for the alleged account under consumer credit Act 1974 s77/8. A copy of which is enclosed for your perusal and ease of reference.
    You have failed to comply with my request, and as such the account entered default on **DATE**.(12+2 days after you sent the CCA request)
    The document that you are obliged to send me is a true copy of the executed agreement that contained all of the prescribed terms, all other required terms and statutory notices and was signed by both your company and myself as defined in section 61(1) of CCA 74 and subsequent Statutory Instruments. If the executed agreement contained any reference to any other document, you are also obliged to send me a copy of that document.In addition a full statement of this account should have been sent to me detailing all debits and credits to the account.
    Furthermore
    You are aware that the Consumer Credit Act allows 12 working days for a request for a true copy of a credit agreement to be carried out before your client enters into a default situation.
    This limit has expired
    As you are no doubt aware section 77(6) states:
    If the creditor fails to comply with Subsection (1)
    (a) He is not entitled , while the default continues, to enforce the agreement.
    Therefore this account has become unenforceable at law.
    As you have Failed to comply with a lawful request for a true, signed copy of the said agreement and other relevant documents mentioned in it, Failed to send a full statement of the account and Failed to provide any of the documentation requested.
    Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.
    Furthermore I shall counterclaim that any such action constitutes unlawful harassment.
    Please note you may also consider this letter as a statutory notice under section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect.
    This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.
    Should you refuse to comply, you must within 21 days provide me with a detailed Breakdownicon of your reasoning behind continuing to process my data.
    It is not sufficient to simply state that you have a ‘legal right’; You must outline your reasoning in this matter and state upon which legislation this reasoning depends.
    Should you not respond within 14 days I expect that this means you agree to remove all such data.
    Furthermore you should be aware that a creditor is not permitted to take ANY action against an account whilst it remains in dispute.
    The lack of a credit agreement is a very clear dispute and as such the following applies.
    * You may not demand any payment on the account, nor am I obliged to offer any payment to you.
    * You may not add further interesticon or any charges to the account.
    * You may not pass the account to a third party.
    * You may not register any information in respect of the account with any credit reference agency.
    * You may not issue a default notice related to the account.

    I reserve the right to report your actions to any such regulatory authorities as I see fit. You have 14 days from receiving this letter to contact me with your intentions to resolve this matter which is now a formal complaint. I therefore request a copy of your official complaints procedure which you are obliged to supply.
    I would appreciate your due diligence in this matter.
    I look forward to hearing from you in writing.
    Yours faithfully,


    Check this out:

    -----------------------------
    You may need to do a little editing but it should do for your needs.


    fox

    If you are asked to deal with any matter via private message, PLEASE report it.
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  9. #9
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Thats brilliant silverfox, will copy and send.

    Thanks


  10. #10
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    I am sorting out a letter as kindly provided by silverfox.

    I just need clarification on something, as I understand they only have to send me a copy of the agreement I signed, not the actual agreement I signed. And they can omit the signatureicon. It needs to contain the prescribed terms and this one does ?

    So could they say they have complied with my CCA request ?

    Not sure


  11. #11
    Site Team silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961's Avatar

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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Yes they could send you a copy without your signatureicon but it still must comply (APR,terms etc.) but if they took you to court they must produce the original agreement.
    What they have sent is just terms and conditionsicon and nothing that could remotely look like an agreement.

    fox

    If you are asked to deal with any matter via private message, PLEASE report it.
    Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor

    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
    Part 1--Part 2--Part 3--Part 4--Part 5--Part 6--Part 7--Part 8--Part 9--Part 10


  12. #12
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Quote Originally Posted by silverfox1961 View Post
    Yes they could send you a copy without your signatureicon but it still must comply (APR,terms etc.) but if they took you to court they must produce the original agreement.
    What they have sent is just terms and conditionsicon and nothing that could remotely look like an agreement.

    fox

    Yes but what they have sent does have as far as I am aware got the prescribed terms ( unless someone confirms otherwise ) so they have conformed with my request.

    As I see it they have done this for two reasons.

    1. They have my agreement but can't be bothered to find it, but could find it if it went to court.

    2. They don't have my agreement so are calling my bluff.

    I think people need to be aware there is a difference between being sent an actual copy that is unenforcable, that is clear cut as they are showing their hand. And what they have sent me which may be ok, but of course they would need an executed one to enforce it and it is still an unkown fact.




  13. #13
    Site Team silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961's Avatar

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    Red face Re: Barclaycard - Their response to my CCA request - Please Help

    I think you may be missing the point. Even a true "copy" has to have some relation to you.I.E Your name and address on the agreement and a space to sign acknowledging that you agree to the terms even if that space is blank.
    They can't send you a completely blank agreement as that could relate to just anybody.
    As it is they haven't sent you anything remotely like an agreement, just terms and conditionsicon related to the account (I presume)
    If you need reassurance, keep bumping this and others with more knowledge than me will have a look.

    fox

    If you are asked to deal with any matter via private message, PLEASE report it.
    Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor

    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
    Part 1--Part 2--Part 3--Part 4--Part 5--Part 6--Part 7--Part 8--Part 9--Part 10


  14. #14
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    Red face Re: Barclaycard - Their response to my CCA request - Please Help

    posted twice for some reason

    If you are asked to deal with any matter via private message, PLEASE report it.
    Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor

    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
    Part 1--Part 2--Part 3--Part 4--Part 5--Part 6--Part 7--Part 8--Part 9--Part 10


  15. #15
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Hi silverfox, I interpreted the CCA as saying they had to send a true copy of the type of agreement I signed rather than the actual one.

    I think what they have sent has the prescribed terms, do you not agree ?


  16. #16
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    I received exactly the same this morning for my visa & mastercard accounts, I fail to see even remotely how they can call this an an enforceable agreement.

    Leaving the subject of prescribed terms aside, there is nowhere to insert the customers address & nowhere for the customer to sign.

    And I thought Capital Oneicon CCA's were bad!

    Beachy


  17. #17
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Quote Originally Posted by beachcomber60 View Post
    I received exactly the same this morning for my visa & mastercard accounts, I fail to see even remotely how they can call this an an enforceable agreement.

    Leaving the subject of prescribed terms aside, there is nowhere to insert the customers address & nowhere for the customer to sign.

    And I thought Capital Oneicon CCA's were bad!

    Beachy
    Hi Beachy, I understand it is not enforceble in the slightest, however I think they have conformed with my CCA request by sending this, as if it was signed by me with my details it would be enforcable and the CCA says they can omit signatures and personal details.

    I wonder why the Barclaycard Conditions of Use bit is upside down ?


  18. #18
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    Cosalt, I understand you reluctance to accept a couple of peeps word for it but as beachcomber has just said. Unenforceable. It is just the terms they send out with your agreement, not the actual agreement.

    fox

    If you are asked to deal with any matter via private message, PLEASE report it.
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    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
    Part 1--Part 2--Part 3--Part 4--Part 5--Part 6--Part 7--Part 8--Part 9--Part 10


  19. #19
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    just another thought.
    this is what one of my DCAicon's thought is an agreement. see how it differs from your paperwork



    That is an agreement(although totally unenforceable)


    If you are asked to deal with any matter via private message, PLEASE report it.
    Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor

    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
    Part 1--Part 2--Part 3--Part 4--Part 5--Part 6--Part 7--Part 8--Part 9--Part 10


  20. #20
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    Default Re: Barclaycard - Their response to my CCA request - Please Help

    I never said it was enforceable, just that it complies with a CCA request, two very different things.



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