Hi All,
hope i'm posting in the correct forum! Basically i purchased a car in 2004 from peugeot fin. For quite some time, i made payments on time and even overpayments for quite a while.
Anyway, i have struggled over the past 2 years and my payments have been very erratic to say the least. The agreement ended (or was supposed to) in Agust 2008. At that stage, i was still confused as to what i owed but it was in the region of about 700/800 (only going by what little info they would give me).
They passed it over to crystal collection who said my balance was 1100.00 and still ongoing! Peugeot still hadn't told them abouth the agreement being up in august!
So i agreed to 100 per week as the collector came to the door. Paid 6 payments and then decided to SARpeugeot and crystal. Crystal said as far as they were concerned, the account with them was now finished and it was back to peugeot.
Today peaugeot sent me all my statements (showing nil balance by the way)! but over 700 quid of charges! So that is more or less the amount that crystal collected from me!
So, can i claim these back like normal bank charges as they are written on the statements as 'penalty fees'.
And isn't it a bit of a coincidence that as soon as i SARthem my account is showing nil?
Any help very very much appreciated and hope it all makes sense!
Lisa x
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