Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default DDWales vs Barclaycard***WON***

    Hi all. Id just like to thank all of you on here for your fantastic advice. After reading all of the forums and stickies i sent off for the SARicon to Barclaycard two weeks ago and recieved the documents back yesterday. I am now in the process of adding all the charges up and making the next step. Will keep you all informed. I think this will be the first of many.......

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  2. #2
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    Default Re: DDWales vs Barclaycard

    Hi DD,

    Keep us informed and shout if you need any help or advice.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  3. #3
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    Default Re: DDWales vs Barclaycard

    Thanks very much Slick132. Will do


  4. #4
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    Default Re: DDWales vs Barclaycard

    Just to update. Sorry i havent updated for a while....work!!! All charges added up (with and without interesticon). I am about to send the template letter. Just one question. Having read the threads should i ask for the charges with interest or not? It seems that those who do go through a long drawn out process as apparently Barclaycard will fight all the way. Im happy to settle for the lesser amount (without interest) but would obviously prefer with interest Any ideas will be appreciated!

    If you believe that this post has helped in any way please click on the star to the left

    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
    DDWales Vs Natwest-*Won*
    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

    -Reclaim the Right-

  5. #5
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    Default Re: DDWales vs Barclaycard

    Hi DD,

    If you seek repayment of just the charges, BC will usually add on a token flat 8% bonus on top. They'll normally repay without you having to File a claim at court. Use this letter for your Prelim and lbaicon - http://www.consumeractiongroup.co.uk...RD-letter.html

    If they miss your deadline to repay or reply, you can File at court and claim the s.69 8% Statutory interesticon on top. This will be higher than a flat 8% as it relates back to the date of each charge. The s.69 int't is calculated on the Site spreadsheets but you shouldn't include this on your Prelim Letter or LBA.

    There's no easy way to claim the higher rates of interest. BC will refuse to pay and you'll have to File at court, pay the aqicon and Hearing Fees and prepare Court Bundles. BC will only negotiate just before a final Hearing date.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  6. #6
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    Default Re: DDWales vs Barclaycard

    Thanks Slick. Im going to send the prelim letter today. I dont think il bother with the interesticon if BC draw things out. The figure without interest will virtually wipe the outstanding amount anyway (especially with the 8% bonus you mention ).
    One final thing though, what is the correct address to send it to? I get confused by all the different ones on here..sorry! And also shall i send it by recorded delivery? Thanks for your help...its been a long day......

    If you believe that this post has helped in any way please click on the star to the left

    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
    DDWales Vs Natwest-*Won*
    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

    -Reclaim the Right-

  7. #7
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    Default Re: DDWales vs Barclaycard

    Use the address on your statement for starters and then use the address from which they reply if different.

    If you come to file a court claim against them, then you must use their full trading name and the Churchill Place, London address.



    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  8. #8
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    Default Re: DDWales vs Barclaycard

    Will do..thanks Slick!

    If you believe that this post has helped in any way please click on the star to the left

    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
    DDWales Vs Natwest-*Won*
    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

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  9. #9
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    Default Re: DDWales vs Barclaycard

    Just to update. Had a reply from Bcard. Im unable to scan at present but the gist of the letter stated the usual-'as an act of good will' and 'we disagree but....' Anyhow i did not decide to charge interesticon-was happy with the basic amount as this would basically wipe out what was left. The letter also stated that they would pay £16. I thought that this meant £16 out of the original £20 charges-they added up to around £100 so i thought ok. Read my statements today and theyve simply given me £16!!!! The cheek. Theres nearly £300 in charges!!! Not happy!!! They obviously think that they can fob me off but this is not going to happen!! What do you think is the next appropriate action to take?

    If you believe that this post has helped in any way please click on the star to the left

    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
    DDWales Vs Natwest-*Won*
    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

    -Reclaim the Right-

  10. #10
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    Default Re: DDWales vs Barclaycard

    Hi DDW,

    Send the appropriate Rejection Letter - http://www.consumeractiongroup.co.uk...ng-offers.html

    Send a separate lbaicon giving them a final 14 days before you file a claim at your local court.

    Send the 2 letters off together.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  11. #11
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    Default Re: DDWales vs Barclaycard

    Thank you Slick. On the case as we speak

    If you believe that this post has helped in any way please click on the star to the left

    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
    DDWales Vs Natwest-*Won*
    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

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  12. #12
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    Default Re: DDWales vs Barclaycard

    Just to update lbaicon and rejection letter sent with schedule of charges etc. Its taken a bit longer than expected but better late than never!
    Barclaysicon have until the 24th of July to sort things out. Will keep you updated

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    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
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    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

    -Reclaim the Right-

  13. #13
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    Default Re: DDWales vs Barclaycard

    Good.

    If they are late replying, take the opportunity to File your claim quickly and you'll get the 8% s.69 Statutory Int't on top.

    This will be a nice bonus, especially if you have charges going back several years.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  14. #14
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    Default Re: DDWales vs Barclaycard

    Quote Originally Posted by slick132 View Post
    Good.

    If they are late replying, take the opportunity to File your claim quickly and you'll get the 8% s.69 Statutory Int't on top.

    This will be a nice bonus, especially if you have charges going back several years.
    Thats great will do. The charges go back to 2003/04 so that would be very welcome

    If you believe that this post has helped in any way please click on the star to the left

    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
    DDWales Vs Natwest-*Won*
    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

    -Reclaim the Right-

  15. #15
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    Default Re: DDWales vs Barclaycard

    An update! Sent off the lbaicon on the 10th of July. Had a reply today (letter dated 16th). All charges refunded in full with £55.22 interesticon on top being credited to my account. This wipes out the amount left in the account which was entirely made up of all charges so very happy!! Thanks for all advice given. donationicon to CAGicon coming shortly

    Mods please move to 'Successes'!!!

    If you believe that this post has helped in any way please click on the star to the left

    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
    DDWales Vs Natwest-*Won*
    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

    -Reclaim the Right-

  16. #16
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    Default Re: DDWales vs Barclaycard

    Hi DDW and congratulations on your WIN.

    Thread title changed to **WON**

    Thanks for the donationicon you're going to make.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  17. #17
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    Default Re: DDWales vs Barclaycard***WON***

    Thanks very much Slick. No worries regarding donationicon-its the least i can do .

    If you believe that this post has helped in any way please click on the star to the left

    DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.c o.uk/forum/barclaycard/174860-ddwales-barclaycard.html
    DDWales Vs Natwest-*Won*
    http://www.consumeractiongroup.c o.uk/forum/natwest-successes/210090-ddwales-natwest.html

    -Reclaim the Right-


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