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goldfish now bcard/mercers phoning on boxing day!!
My husbands account was passed to Mercers who have been harrassing him by phone and text messages constantly. They asked for an immediate payment about 6 weeks ago of £75.00 which he paid, a couple of weeks later they started again and this time demanded £340.00 which he also paid, two days after receiving the £340.00 they again phoned saying that he needed to pay another £75.00 to which he basically said **** off too!
Needless to say the phone calls and texts have continued and he even had a call, which he never answered because he recognised the number and a text on Boxing Day. Since these calls he has started a second claim for a refund of charges which amount to approx £300 which is about the amount he is now in arrears. The next time they phone should he inform them that the account is now in dispute and to stop these harrassing phone calls - they are driving him nuts.
GE MONEY - DEBENHAMS CARD
Settled in full after prelim
MBNA
Settled after LBA
however mistake made by me on contractual interest so going after the rest now
SETTLED IN FULL JAN 2007
MINT
Offer after prelim rejected
Settled in full after LBA
to go:
Barclays Bus Ac - to mcol
Barclays CC - to mcol
Nat West (over 6 years) no action taken yet
Creation Financial - awaiting statements since Dec
Goldfish - offer after prelim rejected
and some more
Re: goldfish now bcard/mercers phoning on boxing day!!
Good morning Tink.
I think the phone calls are the worst part of 'collection procedures'.
I had the same with HFC (and others) a year or so ago. The problem is that you will agree to almost anything just to get them off the line and stop the calls and once you hang up you have no proper record or proof of what has been discussed or agreed.
Send them the 'harrassment by telephone' letter. I think you will find it in the template library.
If the calls continue, log them (record them if you can), tell them 'in writing only please', hang up and then report them to the various authorities detailed in the letter.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
Re: goldfish now bcard/mercers phoning on boxing day!!
Just had reply to prelim saying no to refund as charges are only £12.00 etc. The normal b******s!
The claim for £300 does include interest
4 texts he had yesterday and 1 phone call! lba let going out today in response to their letter.
GE MONEY - DEBENHAMS CARD
Settled in full after prelim
MBNA
Settled after LBA
however mistake made by me on contractual interest so going after the rest now
SETTLED IN FULL JAN 2007
MINT
Offer after prelim rejected
Settled in full after LBA
to go:
Barclays Bus Ac - to mcol
Barclays CC - to mcol
Nat West (over 6 years) no action taken yet
Creation Financial - awaiting statements since Dec
Goldfish - offer after prelim rejected
and some more
Re: goldfish now bcard/mercers phoning on boxing day!!
Originally Posted by TINK660
Just had reply to prelim saying no to refund as charges are only £12.00 etc. The normal b******s!
The claim for £300 does include interest
4 texts he had yesterday and 1 phone call! lba let going out today in response to their letter.
Hi I found that by answering the calls and just saying NO to every thing they said stopped the calls after about 5 to 6 weeks, I found the harrisment letter to be usless to most they will just say they are within their rights to call you. They stop when they find they are just wasting money with their usless phone calls.
goldfish now bcard/mercers phoning on boxing day!!
and texts have continued and he even had a call, which he never answered because he recognised the number and a text on Boxing Day. Since these calls he has started a second claim for a refund of charges which amount to approx £300 which is about the amount he is now in arrears. The next time they phone should he inform them that the account is now in dispute and to stop these harrassing phone calls
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Originally Posted by TINK660
20/03/2008 settled in full out of court
