Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    littlemichelle Novitiate

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    Default Michelle V NatWest- SETTLED IN FULL

    Hi Everyone,
    I'm new to the forums so here goes...

    Sent my Prelim letter to Customer Relations Dept on 3rd July and recieved the standard fob off letter on 10th July from the now infamous Stuart Higley.I'm a bit confused though as to where to send my lbaicon to. At the bottom of Stuart Higleys letter it says

    'Please ensure that any Proceedings are served on our Registered Office address..'

    This is the address on 135 Bishopgate, London - is this where I send my LBA to, or should it go to Customer Relations Dept
    Sorry if the answer is stirring me in the face or is in the FAQ.

    Similar Threads:

  2. #2
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    Default Re: Michelle Vs Natwest-Help Needed

    No problem it can be confusing, if you take the bank to court you need to sent the court claim to their registered address in London but your lbaicon can either go to your local branch or Customer Relations office, it all ends up in the same place anyway.

    My advice is only my opinion, I am not a legal expert.

    IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

  3. #3
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    littlemichelle Novitiate

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    Default Re: Michelle Vs Natwest-Help Needed

    Thanks orfoster..
    I shall send my lbaicon to the Customer Relations Dept tonight.

    Will keep you posted.


  4. #4
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    Talking Re: Michelle Vs Natwest

    Great!
    Just filled in my lbaicon and list of charges ready to be posted tonight...
    14 days and counting..

    I can't wait to take Natwesticon to the cleaners. Over 2 years I have been banking with them and incurred £844 in charges. It's so good to hear the stories of other people in the same situation on the forum. It has been such a strain getting all these bank charges and you asume because it is your bank what they are doing is lawful. When ofcoarse it isn't!!!!


  5. #5
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    Default Re: Michelle V NatWest-Help Needed

    I had the EXACT same letter today - we must have been in the same batch! i am sending mine today. A word of advice, i noticed my recorded delivery didn't get registered as delivered with RM so i sent the last letter via special delivery - it cost me £4.10 BUT i was there the next day at 10am with full barcode tracking on the RM Website. i will be sending this one special delivery too


  6. #6
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    Default Re: Michelle V NatWest-Help Needed

    Great advice Kerry8Lampard, I was thinking of sending mine recorded delivery but I think I'll go Special Delivery now with you, are you sending your lbaicon to Customer Relations Dept aswell?

    Let me know how you get on.


  7. #7
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    Default Re: Michelle V NatWest-Help Needed

    I am indeed! it's all done and ready to go!

    I'll race you! he he he! good luck!


  8. #8
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    Default Re: Michelle V NatWest-Help Needed

    Yeh recorded Delivery is abit funny, you can request proof of signatureicon but that just takes time and costs you £2.20. I would do it special delivery just so that at least you know its there, signed for and then problems solved!

    My advice is only my opinion, I am not a legal expert.

    IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

  9. #9
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    Default Re: Michelle V NatWest

    Thanks orfoster,
    Good Luck to you to kerry8lampard, will be interesting to see what our responce is!

    I'm owed £844 in total from Natwesticon, over a 2 year period. And I;m off to China on my jolleys in September so could really do with my money back!!!


  10. #10
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    Default Re: Michelle V NatWest-Help Needed

    Hi All,
    Just wanted to ask, after people have started court action what is the average length of time it is taking before Natwesticon make an offer?
    I'm just curious to know what their stalling tactics are like. I am sooo skint all because of them and their stupid 'Referral fees.. Card misuse fees'
    Anyways, any replies would be much appreciated.


  11. #11
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    Default Re: Michelle V NatWest-Help Needed

    Well, if this helps, i issued my claim on 30th May and i'm still waiting. They have until 23rd July to submit their allocation questionnaireicon, then the courts set a date court date. It does take a while, be patient ... and good luck

    Ross

    NatWest:
    Sent LBA on 12 May.
    Submitted MoneyClaim on 30 May.
    Acknowledged 7 Jun, 3 Jul deadline for response
    Defence filed 4 Jul
    Received their copy of AQ 21 July, awaiting court date
    *********** SETTLED IN FULL - 17 August *************

    Egg Card:
    Requested Payment Protection Refund on 20 May,
    Sent Data Protection Act request, egg acknowledged,
    8 Jul deadline for response.
    26 Jul: Sent Prelim Letter
    01 Sep: Sent LBA

    Citibank:
    Not Started

  12. #12
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    Default Re: Michelle V NatWest-Help Needed

    I found this thread REALLY helpful as it sounds like the lady (who won) experienced every stalling tactic!

    I am hoping they don't do all of that with me!!

    Has anyone had them settle following an lbaicon? or before court?


  13. #13
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    Default Re: Michelle V NatWest-Help Needed

    Thanks for your replies..
    As you know it is just REALLY frustrating, but it will be worth it in the end.
    From what I have read most people get a settlement before actually going to court.
    It is the LAST thing I would want, the thought of standing before a judge is really scary.
    Anyway, lets see when we get a response from our lbaicon's Kerry.


  14. #14
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    Default Re: Michelle V NatWest-Help Needed

    Mine was signed for the day after i posted it so hopefully we should have replies the middle of next week! it's definately worth forking out the extra money to send it special delivery!

    I addressed mine straight to Higley - did you?


  15. #15
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    Default Re: Michelle V NatWest-Help Needed

    If it does go that far (which i doubt very much it will) just remember, judges are just people like me and you with different jobs, just probably more educated (well, in my case anyway) ... they're more likely to listen to what you have to say with interesticon and empathy than to dismiss you as silly littlemichelle. BUT, it probably won't come to that anyway.

    NatWest:
    Sent LBA on 12 May.
    Submitted MoneyClaim on 30 May.
    Acknowledged 7 Jun, 3 Jul deadline for response
    Defence filed 4 Jul
    Received their copy of AQ 21 July, awaiting court date
    *********** SETTLED IN FULL - 17 August *************

    Egg Card:
    Requested Payment Protection Refund on 20 May,
    Sent Data Protection Act request, egg acknowledged,
    8 Jul deadline for response.
    26 Jul: Sent Prelim Letter
    01 Sep: Sent LBA

    Citibank:
    Not Started

  16. #16
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    Default Re: Michelle V NatWest-Help Needed

    Thanks for the piece of mind laffar
    Your right, probably getting nervous for nothing.
    I sent my lbaicon to Customer Relations but I didnt address it to that Higley man - then again I didn't last time.
    They probably know without even opening it what the letter is going to be. I bet they arrive by the lorry load!!


  17. #17
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    Question Re: Michelle V NatWest-Tick Tock..

    Well as the days are ticking by I wait for the reply to my lbaicon was just wondering..
    If the total I am claiming is £844 does anyone know roughly how much I will have to pay to file my moneyclaim??
    Need to know how much I will be paying out next week!


  18. #18
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    Default Re: Michelle V NatWest-Help Needed

    Can't remember for sure, around £80 - £100. £120 is the maximum for claims over £1000


  19. #19
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    Default Re: Michelle V NatWest-Help Needed

    Oooh it is a lot of money to fork out.:o
    Do you definately get that back when you win??


  20. #20
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    Default Re: Michelle V NatWest-Help Needed

    Yes it's automatically added to your claim



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE