Hi All, I'm just about to send the letter to Northern Rock
:
TODAY’S DATE
NAME AND ADDRESS
address of the firm that sold you the insurance and address it to the Complaints Manager
Dear Sir/Madam,[/font]
Re: 1234567889 Loan reference / Payment Protection Policy No: 123456
I purchased the above policy from you in 1 Aug 2005 in connection with the loan referenced aboveI believe that I was mis-sold this policy for the reasons given below, and wish you to investigate my complaint according to your normal complaint procedures.
1. I was not told that the insurance was optional.
2. I was led to believe that my application for credit would be rejected if I did not take out the insurance. I did tell advisor that I do not want PPI
or any form of loan insurance number of times.
3.The policy exclusions were not explained to me either before or at the time I took out the insurance. I was therefore unable to make an informed decision as to whether this insurance was appropriate for me.
4.It was not explained to me that the policy premium would be paid upfront as a single premium and would be added to my debt and attract interest
.
5.The insurance will expire before my loan agreement ends which means I will be paying interest on a policy which is no longer in force. This was not made clear to me at the time the policy was sold to me.
6. I did call you to cancel the Insurance Policy and was told that the approved loan will not be approved without the Insurance policy and pressurizing me accepting that I have no other options.
If my complaint is upheld I require a refund of all premiums paid to the policy, plus any additional interest charged to me because of the PPI/Loan Insurance. I would also like to claim statutory compensation in view of the fact that I have been deprived of the use of this money.
Please now investigate my complaint within the eight weeks allowed to you
Yours faithfully
Does this need to be Signed ????
FULL NAME