NOTICE TO OWNER
"A Notice to Owner may be sent to the registered keeper at the address provided by the DVLA, not less than 28 days after the
parking ticket
was issued.This Notice to Owner must state the following:"
* That a Parking Ticket was fixed to the vehicle and has not been paid;
* That the opportunity to pay a discounted amount has been lost;
* That the outstanding amount should be paid, or a challenge received, within 28 days or further action may be taken;
* The details of the alleged contravention:
* The location, date and
time;
* The vehicle’s registration mark,
make and (optionally) colour;
* The description of the alleged contravention;
* The amount of the charge to be paid.
* Details of how to pay;
* Details of how to dispute;
* What will happen next if no payment or a parking ticket is challenged
When serving a Notice to Owner,
Operators must include a leaflet advising motorists of the ‘reasonable cause’ for the request and the complaints procedure by which keepers can notify the Information Commissioner and DVLA if they believe their data has been used inappropriately.This should also include the disputes resolution procedure if the ticket is challenged.