Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
+ Reply to Thread
Results 1 to 9 of 9
  1. 18th December 2008 12:49 #1
    bayo bayo is offline
    Basic Account Holder
    Help the CAG!!
    Download our toolbar         bayo Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Dec 2008
    Posts
    4

    Default laptop help please!

    hi everyone

    i bought my laptop from currys 9 months ago and it has already broken twice, the most recent problem only being fixed and returned to me on tuesday ..but yet again 2 days later the same problem has occured ..i despretely need my laptop as i have 3 pieces of work in by the start of january so i cant afford to be without it whilst they fart around collecting it, fixing it and sending it back ..is there any way i can demand a new one?

    cheers

    Similar Threads:
    Reply With Quote Reply With Quote
  2. 18th December 2008 12:51 #2
    flyingdoc flyingdoc is offline
    Classic Account Holder
    Help the CAG!!
    Make a contribution         flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2008
    I am in
    Cheshire
    Posts
    1,518

    Default Re: laptop help please!

    whats the problem with the laptop and has it been consistently the same problem

    also when did it start?

    Opinions are offered in good faith based upon personal experience and research. Before making any irreversible decisions the opinion of a qualified, registered and insured legal professional should be sought.

    If my advice or information has assisted you in any way - please click my scales.

    thanks

    [COLOR=red]Nat West Charges £1056 [B]WON[/B][/COLOR]
    [COLOR=#ff0000]RBS Charges £3600 [B]WON[/B][/COLOR]
    [COLOR=#ff0000]RBS Unenforceable Loan £18500 [B]Pending[/B][/COLOR]
    [COLOR=#ff0000]RBS PPI on loan above [B]Pending[/B][/COLOR]
    [COLOR=red]MBNA Credit Card [B]CCA & SAR Sent[/B][/COLOR]
    [COLOR=#ff0000]Co-op Credit Card [B]CCA Sent[/B][/COLOR]
    Reply With Quote Reply With Quote
  3. 18th December 2008 12:55 #3
    ukaviator ukaviator is offline
    Site Team ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    10 Miles Final
    Posts
    13,732

    Default Re: laptop help please!

    Hi Bayo

    You have statutory rights under the Sales of Goods Act 1979, and these state that something should be fit for purpose, as described and of satisfactory quality, taking into account the price, brand etc...

    Here is a link to Trading Standards:

    Trading Standards Central - Consumer Advice Leaflets

    Reply With Quote Reply With Quote
  4. 18th December 2008 12:56 #4
    bayo bayo is offline
    Basic Account Holder
    Help the CAG!!
    Download our toolbar         bayo Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Dec 2008
    Posts
    4

    Default Re: laptop help please!

    the first time was a problem with the charger, this was a few months ago now ..but the last 2 times has been the screen ..it just goes blank ..the reciept for the last repair says they replaced the lcd invertor ..but the screen has just gone again

    Reply With Quote Reply With Quote
  5. 18th December 2008 13:00 #5
    ukaviator ukaviator is offline
    Site Team ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    10 Miles Final
    Posts
    13,732

    Default Re: laptop help please!

    What is the make and model please Bayo?

    Reply With Quote Reply With Quote
  6. 18th December 2008 13:03 #6
    bayo bayo is offline
    Basic Account Holder
    Help the CAG!!
    Download our toolbar         bayo Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Dec 2008
    Posts
    4

    Default Re: laptop help please!

    toshiba p200-1ir

    Reply With Quote Reply With Quote
  7. 18th December 2008 13:05 #7
    bayo bayo is offline
    Basic Account Holder
    Help the CAG!!
    Download our toolbar         bayo Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Dec 2008
    Posts
    4

    Default Re: laptop help please!

    Quote Originally Posted by ukaviator View Post
    Hi Bayo

    You have statutory rights under the Sales of Goods Act 1979, and these state that something should be fit for purpose, as described and of satisfactory quality, taking into account the price, brand etc...

    Here is a link to Trading Standards:

    Trading Standards Central - Consumer Advice Leaflets

    it says this ..
    What are you entitled to ask for?
    If the goods are faulty at the time of sale, you are legally entitled to request one of the following remedies:'

    i guess it wasnt faulty when i bought it i cant claim a refund ?

    Reply With Quote Reply With Quote
  8. 18th December 2008 13:26 #8
    ukaviator ukaviator is offline
    Site Team ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    10 Miles Final
    Posts
    13,732

    Default Re: laptop help please!

    Have you contacted Toshiba uk about your problem?, they may have a known problem list with this laptop.

    Reply With Quote Reply With Quote
  9. 18th December 2008 13:33 #9
    flyingdoc flyingdoc is offline
    Classic Account Holder
    Help the CAG!!
    Make a contribution         flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2008
    I am in
    Cheshire
    Posts
    1,518

    Default Re: laptop help please!

    I would say you can still claim a refund as the goods are not fit for purpose.
    As they are over 6 months old the burden of proof is on YOU to prove that they are not fit, but since the computer has been back in for repair three times in 9 months I would say proving that would be very easy.

    Write to the shop telling them that you are unhappy with the computer and that you feel that it is not fit for the purpose for which it was sold, and that you want a full refund as per the sale of goods act.

    see what their response is.

    Normally a shop will say - write to mfr - not our problem, but since the contract was with them , it is up to them to provide your statutory rights,.

    Opinions are offered in good faith based upon personal experience and research. Before making any irreversible decisions the opinion of a qualified, registered and insured legal professional should be sought.

    If my advice or information has assisted you in any way - please click my scales.

    thanks

    [COLOR=red]Nat West Charges £1056 [B]WON[/B][/COLOR]
    [COLOR=#ff0000]RBS Charges £3600 [B]WON[/B][/COLOR]
    [COLOR=#ff0000]RBS Unenforceable Loan £18500 [B]Pending[/B][/COLOR]
    [COLOR=#ff0000]RBS PPI on loan above [B]Pending[/B][/COLOR]
    [COLOR=red]MBNA Credit Card [B]CCA & SAR Sent[/B][/COLOR]
    [COLOR=#ff0000]Co-op Credit Card [B]CCA Sent[/B][/COLOR]
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Browsealoud Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE