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    • What you have uploaded is a letter with daft empty threats from third-party paper tigers.  Just ignore it. What we need to see is the original invoice you received last October or November.
    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
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Head honcho at MBNA is


EricTheRed
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Excellent. Do we have an email addy for this guy? Ive just sent an invoice to the individual( i am being really polite here )at A+L responsible for our A+L/MBNA card. If they are going to use my time up I expect them to pay for it. I will let viewers know of the outcome.

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Shane Flynn

MBNA Europe Bank Ltd

Chester Business Park

Wrexham Road

Chester

CH4 9FB

England

 

Tel: + 44 (0)1244 - 672251

Fax: + 44 (0)1244 673402

Email: [email protected]

 

 

 

Robin Russell - Chief Corporate Finance Officer

MBNA Europe Bank Ltd

Chester Business Park

Wrexham Road

Chester

CH4 9FB

England

 

Tel: + 44 (0)1244 - 672251

Fax: + 44 (0)1244 673402

Email: [email protected]

 

 

Donna Pumfrey - Solicitor

MBNA Europe Bank Ltd

Chester Buisness Park

Wrexham Road

Chester

CH4 9FB

England

 

Tel: + 44 (0)1244 672 002

Fax: + 44 (0)1244 672 044

Email: [email protected]

 

 

I suppose a letter to Donna Pumfrey to get her opinion on whether the charges are legal or not would be a good idea.

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i have been at loggerheads with mbna for months. shane flynn is no longer their ceo as he made £11m personally last year and has gone and left the company. The new guy in charge is michael rhodes whose email address is [email protected] . Oh and by the way, if you would like a telephone number direct to his office, you could try 01244 672040 and one of his right hand men or women will deal with your query. He also has voicemail on this number out of hours !

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  • 3 weeks later...

It would appear that the person dealing with Penalties at MBNA is-

 

Mr. Steve Bailey

Head of Customer Advocate Office

MBNA Europe Bank Limited

PO Box 1004

Chester Business Park

Chester

CH4 9WW

 

This is the person at MBNA who is signing the MBNA stock letter offering the "Goodwill" payments in respect of the Unfair penalties.

 

You might also like to send a copy of your complaint/ Request for the refund of charges to-

 

Customer Satisfaction Department

MBNA Europe Bank Ltd

same address as above

 

Thanks

angry cat

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  • 3 weeks later...

I just spoke to someone at the Customer Advocate Office and they said that becasue of the OFT saying that £12.00 was acceptable they are no longer going to pay the full amount of charges back to anyone.

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  • 2 weeks later...

I seem to remember the wording from the OFT was that they would not automatically deem a charge fair because it was £12 or lower. Stick to your guns and get it all back.

 

My offer was from Gareth Tunnicliffe, but the letter was from Steve Bailey.

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  • 4 weeks later...

Reply from DPA Letter addressed:

 

MBNA EBL

Customer Assistance Dept

PO Box 30

CHESTER

CH4 9FD

 

Gareth Tunnicliffe is the boy though, popular throughout most of these threads and I was advised to speak to him, sounds like MBNA are actually playing the game and sorting things out quite quickly!:shock:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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Just wondering if anyone knows when you are applying on MCOL, what address do you put for MBNA to take them to court?? With the banks you use your local branch's address.

 

Cheers

CG

HSBC - Default Judgement - £4892

HSBC, PA 29/3/06 LBA 12/04/06

HSBC, Court Claim Filed - 26/04/06

Lloyds - Claim - £625

Lloyds PA sent 16/05/06

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That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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