Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
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  1. #1
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    jando4real Novitiate

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    Default How do i get it back?

    I got my wife's Barclaysicon card statement recently and i was shocked. She got the barclaycard in 2005 for £260 credit limits only ,so she can have some information on her credit file. She has been paying ever since with one or two misses but to my suprise,her last statement still reads £268. Looking at the statement, she has been charged £12 every month for over limit and payment protection plan. Can we get all the charges back? I have read as lot on the forum but i am little confused about where to start. What is the first step?

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  2. #2
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    Default Re: How do i get it back?

    Total charges as of july 2008 is £480.49 on a £260 credit limit, this include exceeded limit,late payment and payment protection plan charges. Can we make any claim on this?


  3. #3
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    Default Re: How do i get it back?

    Hi, jando4real.

    Too right you can claim the charges back.

    Have a look at this...............

    http://www.consumeractiongroup.co.uk...tructions.html

    Also this............

    http://www.consumeractiongroup.co.uk...ts-please.html

    If you need any help, just shout.

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  4. #4
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    jando4real Novitiate

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    Default Re: How do i get it back?

    Thank you for your reply. I have a copy of her statement from 2005(they r charging her £3 per copy...r these people real?). Do i need to request for the Subject access requesticon or is it the same with the a/c statement.


  5. #5
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    Default Re: How do i get it back?

    Hi Jando,

    Re the PPIicon, open a thread for this in the PPI forum - you can't include it with reclaiming the penalty charges.

    If you have all the state's for the a/c going back to 2005, list them on a credit card spreadsheet. This will be your SOC or Schedule of Charges which you'll send to BC with your Prelim Letter.

    If there are state's missing, you need to send BC a SARicon with the £10 fee.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

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  6. #6
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    Default Re: How do i get it back?

    If they've charged £3 per state't already, you should write and complain about this separately to get back any amounts charged.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  7. #7
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    Default Re: How do i get it back?

    Thank you slick132. just made a call to them and they verbally promised not to charge the £3 per copy. where do i get the card credit spreadsheet .?.please.


  8. #8
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    Default Re: How do i get it back?

    I have the Preliminary letter and the credit spreadsheet, ready to send to barclaycard. Is there any speacial address to send it? please i need help fast. i am ready to take them on BIG TIME.


  9. #9
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    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

    If you can, please donate to this site.
    Help keep it up and active, helping people like you.


    If you no longer require help, please do what you can to help others

  10. #10
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    Default Re: How do i get it back?

    I got a reply from Barclaysicon and i was offered £80 out of £383 i asked for. I am rejecting the offer and i am sending a letter soon. Do i continue to make repayment on my credit card or stop till i get my refund? What address do i need to send the rejection letter to or should i send to the same address as the first preliminary letter.


  11. #11
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    Default Re: How do i get it back?

    Hi Jando,

    There's no need to withhold payment to the a/c - in fact you'll just incur further charges which you'll need to reclaim.

    Send the Rejection Letter to their last correspondence address. It's only when you File a claim at court, that you must use BC's correct name and address in Churchill Place, London.



    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE