Hello all
I've been reading this site for a while and getting great advice but this is my first post - apologies if it's not in the right place!
We're having some success. Had a letter this weekend saying that a Halifaxwill refund all PPI
payments on a loan BUT they want me to take out a new loan to cover the outstanding amount after all PPI is deducted. I have recently sent them a CCA 77-78 letter requesting original agreement and statements with £1 enclosed. I think the "new" loan is a strategy to cover the fact they can't find the CCA. I asked why I should take out a new loan and they sad they can't deduct PPI payments from a loan . . . ???
Any advice greatfully appreciated.
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