Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: T Mobile

  1. #1
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    Default T Mobile

    Went with t mobile about 6 months ago checked there 3g area on the t mobile site and checked where i was and where my new home was going to be be they both said excellent coverage. Now moved and i get no coverege at all. T mobile say i still have to pay for the internet which i can't use. Is there any way out of this.

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  2. #2
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    Default Re: T Mobile

    Hi,

    They offer a 14day coverage checker for returns, but as you are outwith that period they will hold you to the contract. I would personally put my point accross that they are advertising that they have excellent coverage in that area and then start making some noises in the right direction. They have there main customer services centre in Sunderland.

    Now if you cant win that one, advise then that you are going to report them to OFCOM and the Advertising standards agency and trading standards because they are advising customers that excellent coverage is the best they do and that there top speed on there mobile dongles is 7.2meg, that is only available in the central London area, not the majority of the area. I remember recently another mobile broadband operator being taken to court over this, I think it was vodafoneicon and they were fined and had to cancel lots of contracts because of there false advertiesing and lying to customers. That could be worth a shot in the right direction.

    If you need more details on the vodaphoneicon scenarion let me know and i'll find it online for you.

    Derek


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    Default Re: T Mobile

    T-Mobile although the hardware is HSDPA7.2 it's advertised as up to 4.5meg broadband. I can get 7.2 where I live and the streetcheck and mobile broadband checker say my area is low, and I'm far away from London (its similar to landline broadband except its distance from the transmitter instead of distance from the exchange and amount of people connected to it). Distance selling regulations state 7 days, and thats T-Mobiles return policy over the phone.


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    Wink Re: T Mobile

    hi,
    If you have problem in the network than first thing which you have to do is that you will change it. You have link with any other network by which you can get a full range. network like 3 network


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    Default Re: T Mobile

    3 use the t-mobile network for mobile broadband, so thats not gonna help much in this case



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