Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
hi i have a problem with well my ex-dentist now ! today i rang up to bbok an appointmetn regardign my dentures to my surprise the rather snooty receptionist refued to book my appopintment .
when i ask her the reasons she then told me that i had too many cancelled appointment .. so ok good enough reasons you may say !
however the thing is that the cancelation were made by them and not from me . this has happened not once but many times and sometimes at very short notice ( such as the afternoon before the appointment !)
this is the second time they have done that to us ( me and my other half!) i mean by that removing us from their register without even letting us know in writing. the first time i was angry and went straight to the dentist to which he apologize for the mistake but now the joke is wearing thin this was last year and another time.
t when i ask the receptionist which apointment i have apparently cancelled she refused to say it and say to us well" tough luck u could register with an other dentist , good bye !" . iam furious at her attitude and their lack of consistency. i am truly fed up of them and really want to complaint as this dentist was suppsoed to finish a job which he doesn't want to do it now for X, Y or Z reasons ...
A good old Subject access request under the data protection act would clarify the accuracy of the records they seem to be relying on to judge your attendance record. I doubt that the records will be at hand or complete though.
I'm not sure if the Health care Commission will have a point of view on the practices' methods of managing your care and appointments, but that would only be after contacting their snr partner + practice manager first
thank you i will do that as i am a bit disapointed by their level of care to be honest we had so many cancel appointment because the dentist was ill , or wasn't in or has urgent appointment and so forth.
how to complaint about a dentist ?
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