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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Council Tax paid online but bailiffs want money


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Hi all,

 

Can someone help me! I have paid all my council tax off online 2wks ago and my local council have confirmed it. I have received a hand delivered letter today from a bailiff (Rundle & Co) asking for £180 pounds by this Friday or they will take action against me I.e Bankruptcy,charging order or prison. All the bailiffs have done is delivered 2 letters and one of them being this final demand. Do i have to pay this as i have no dealing with them at all.

 

Thanks

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Hi i did this recently and i just rang my council office and asked them to let the bailiffs know they had the money. The council will then forward the money onto them. My council tax is now with the bailiffs who really want me to pay them direct but i dont i just keep paying it online at the end of the day they cant take any action if you have proof that you have paid money into your council tax account.

Did you actually physically take the letter or was it pushed through the door, i would just play silly and keep paying online. Do make sure you print off your bank statement or ask the council to send you a receipt to make sure you are covered.

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if you have already paid the council tax of fthere is no debt for them to chase. You should write to the council tax revenues office asking them to call off the bailiffs as you have paid and they have confiemd this. i would also write to the bailiffs disputing thi sdebt and there right to collect and advis ethem to rfer to their client

 

even when debts are passed to DC, you can stillpay the council directly. they will tell you that once you have passed it over they prefer you to pay the DC but they cannot stop you frompayingthem directly

 

is the £180 what was owed or are they hiking charges on. They will try to inflate charges, but bylaw theer are only crtain things and amounts they can claim for.

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kfdh1962 : Council tax has been paid of in two payments first for £650 and the second for £129 direct to the council the last one being two weeks ago and the £180 are bailiffs charges. can they still charge me for the hand delivered letter today? as my council tax was paid up two weeks ago?

 

thanks

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as the debt was paid off before they called i would contest the charges as clealry the council should have advised them that the arrears had been cleared.

are they charging £180 for 2 letters?. there are pre-determined amounts they are allowed to charge for visits to hand deliver letters, its around £24 for the first and a lower figure for the second , ill go check it out for you

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£20 pound for the first visit and £15 fo the second, take a lokk here, some useful advice

 

Debt Basics - Bailiff Guide - know your rights

 

i would write to them advising that the debt is fully paid and when. ask them to break down their charges with details of what activiites they are charging you for and when these occured. the dispute the amounts and the right o colectthem if the debt was paid before you were contacted

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Thanks kfdh1962,

 

I have just spoke to the council and told them i was not happy with these charges and the only contact i have had with the bailiffs are these two letters so why is it so high (£180) and could i have a break down of the charges. they replied that the charges look OK to them and the bailiffs have included a charge for delivering the letters in a white van. why should this be extra? anyway they are going to send me a breakdown and have given me a 7 day reprieve to get my complaint in. that's nice of them!

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the charges are pre-determined by law, they can charge £20 for the first visit and £15 for the second , whether they came by push bike, white van or harrier jump jet is irrelevant. the council tax staff wont necesaarily be aware of what bailiffs can charges, the council should have called off the bailiffs, and in this case it sounds as if they should neve have sent them anyway as you paid it several weeks ago.

 

these bailiffs work on peopels fera and sacer them into paying, and rely on the fact that most people are not aware of what can lawfully be charged. challenge it, they cannot charge you £180 pounds for two vists.. end of story

Edited by kfdh1962
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Will I get advance notice of a bailiff visit and fees?

From 1 April 1998, local authorities must send you a letter giving 14 days notice of a proposed bailiff visit to collect council tax. County court bailiffs must issue a warning notice allowing 7 days for you to pay.

Do I have to pay the bailiff's fees?

The fees that bailiffs can charge for recovering money vary. There are fixed fees for bailiffs collecting council tax; for example, from 1 April 1998 fees for the first visit by a bailiff are £20 and £15 for a second visit, where no levy or seizure is made.

All bailiff fees (with the exception of magistrates' court bailiffs) can be looked at by the county court to see if they are reasonable or excessive. This is known as 'detailed assessment'. If you think that the bailiff's fees are excessive you should get further advice about this

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try something along tehs elines, send a letter to the council tax revenues office as weel pointing out it has been paid in full and asking them to return the account to their control

Dear Sir/Madam,

 

 

I understand xxx Council has appointed you to recover my Council Tax Liability arrears for xxxx, stated as £xxx. This council tax liability was paid in full on the XXXX

 

Firstly I would like to make you aware that I am fully aware of my rights and you will not gain entry to my home under any circumstances to levy goods and I know the fees allowed under statute and when these fees can be applied.

 

I am not willing to deal with a Debt Collection Company in any way.

Please stop sending letters to me regarding this matter.

I ask you return the account to the council listed above.

At this point in time it is not clear what charges you have added to my Tax Liability arrears with xxx Council. I therefore require you to supply an itemised statement of account that you hold on me that clearly shows what charges have been added and what these charges are for giving details of dates and times etc. You are required in statute to supply this information and I look forward to this within 14 days.

 

Whilst your demands and charges are under investigation, all payments detailed above will be made directly to xxxx council

 

I am sending the council a copy of this letter and requesting that it be filled with my account for further reference.

 

I trust the above meets your approval and I look forward to your timely reply by letter.

 

Yours faithfully,

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try something along these lines

 

Dear Sir/Madam,

 

I understand xxx Council has appointed you to recover my Council Tax Liability arrears for year xxxx, stated as £779. This council tax liability was paid in full on the XXXX

 

Firstly I would like to make you aware that I am fully aware of my rights and you will not gain entry to my home under any circumstances to levy goods and I know the fees allowed under statute and when these fees can be applied.

 

I am not willing to deal with a Debt Collection Company in any way.

Please stop sending letters to me regarding this matter.

I ask you return the account to the council listed above.

At this point in time you have added £180 in charges to my alleged Tax Liability arrears with xxx Council, although it is not clear what these charges are for. I therefore require you to supply an itemised statement of account that you hold on me that clearly shows what charges have been added and what these charges are for giving details of dates and times etc. You are required in statute to supply this information and I look forward to this within 14 days.

 

Whilst your demands and charges are under investigation, all payments detailed above will be made directly to xxxx council

 

I am sending the council a copy of this letter and requesting that it be filled with my account for further reference.

 

I trust the above meets your approval and I look forward to your timely reply by letter.

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Update!!

 

Had a Bailiff banging on my front door at 6.32am this morning and then pushed a demand for £180 through my letter box. So much for the 7 days grace the council gave me! They haven't put any extra charges on top this time so that's a bonus.

 

I posted the letters off yesterday, one to the bailiffs recorded delivery and a copy with a cover not to the council 1st class so they should get them today and then we shall see what happens.

 

wonder what time i will get my early wake up call tomorrow!;)

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tut tut , nuaghty boys, no advanced warning of a proposed visit clearly breaks the guidelines on debt collection!.. no surprise there though, these guys flout the rules all of the time..

Bailiffs collecting rent are obliged to call between sunrise and sunset, all other bailiffs can call at any time of day or night. However most bailiffs should call at a 'reasonable' time, either during normal office hours or between 8.00 a.m. or 8 p.m., again as per the guidelines.

If a bailiff calls they should provide identification or authorisation if you ask them to. Bailiffs collecting for rent must show their certificate from the county court if you ask them to. Bailiffs collecting unpaid council tax must show written authorisation from the local authority, they also have to be certieifed by the courts and specifically for the company they represent , you can demand they produce this as if they dont then they are acting unlawfully.. dont open the door though at any time!!

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if a debt is dipusted they are legally obliged to investigate it further and rpove that the debt being collected is valid, you are disputing their charges which are clearly inflated and are well above what they are allowed to claim from you for the activities so far carried out. the most should be £35. they cant charge you for the third visit and they cant charge you for the van. they have not levied goods and do not have a walk in possesion order so them turning up in a van is irrelevant. even if a debt is at a stage where they were turning up to someone to seize good have done al of the above, they can still not charge more for than you could prove one could be hired for.

i had a similar situation with Equita. i refused to pay them and paid the council. they still tried to charge me (well my ex) over £400 for two hand delivered letters and a van... i wrote to them asking for the break down and sent proof the debt was paid. they never supplied the breakdonw but aftre my letters to them and the council and me phoning them acouple of times the charges were reduced to £42

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exactly wemouse... nobody objects topaying whats due.. bet these clowns just rip off those who can least afford it... you could turn it around back on them and pay them the £40 quoting what they are legally obliged to charge for 2 vists only.. send proof of payment of council tax liability and tell them your business is concluded thank you very much... if they continue to chase you for other charges then you will report them to the council and to the courts that issue their licenec and even bring action against them for harrasment:D

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if you want to get them off your back you could pay them just what they are entitled to, otherwise stand firm until it is returned to the council. If you want them gone and a peaceful life then just pay what they can charge and no more.. your call... and send them something like this

 

Dear Sirs,

I write again in respect to your ongoing attempts to unlawfully collect a disputed debt. I have previously advised you that the outstanding council tax liability was paid in full directly to the council on XXXXX (date) Proof of payment is enclosed.

 

The charges which you are attempting to collect from me a clearly inflated and are greater than those that you are legally entitled to collect. You are fully aware that you are only allowed to charge for 2 visits, £24.50 for the first and £18 for the second visit. You are not entitled to charge for further visits. You have not levied goods and you do not have a walk in possession order and therefore are not entitled to charge for the use of a van.

 

Please find enclosed payment for £42.5 this being the total amount you are legally entitled to for your activities relating to this liability. Any further attempts to collect this debt or further charges will be reported to the council and also to the courts issuing you bailiffs certification.

 

 

 

Yours

Edited by kfdh1962
charges updated
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