Thread: UKCPS parking ticket

interesting post re the images. care to point us at the DPA registration for the CCTV ? is the car park owner paying the correct business rate for the car park ? anyway enough of the law for now.

I had not been aware that the disabled bays in private car parks were not legal - and the fact of it is that I do have a disabled child who has a Blue Badge - unfortunately this was with his father, and I was meeting both of them (and collecting the blue badge at the car park whilst I was shopping). I'm no longer disputing the disabled badge issue as it's not getting me anywhere (I've foolishly already payed the ticket), but I am concerned about the issue re. photographing the car whilst my child is in it. The photographs they sent me display part of his face (behind the driver head rest) and most of his torso - and how do I know there weren't more? The point though is surely that the pictures should never have been taken anyway whilst the child was in the car. I consider this to be malpractice on the part of the company - having read more of the related threads this now doesn't surprise me from this organisation.

Originally Posted by lamma

interesting post re the images. care to point us at the DPA registration for the CCTV ? is the car park owner paying the correct business rate for the car park ? anyway enough of the law for now.

It wasn't CCTV but a man with a camera.

as they will have uploaded the pics to a computer system I would make an SAC request under the DPA then and I would check they are paying the correct business rate for the car park as it is being used to generate revenue. I am sure the council would like to up the charges. start here 2005 Rating List - Homepage

Peter (aka UKPS office manager)
As already stated - I am no longer pursuing the disabled badge element - I naively appealed as a mother of a disabled child to your understanding in respect of his needs (and you have a copy of his badge so you know this to be the case).
What I am most concerned about is the moral and ethical implications of a uniformed officer taking photographs of a private car containing a child. You have still to address this issue - whether the pictures are identifiable or not this is clearly bad practice.

issue leaving a child in the car, what the hell has it got to do with him

A bright 11 year old who travels independently to school and back? No, you're not going to intimidate me about that. If the officer genuinely did have concerns surely instead of taking photographs he should have waited for my return (only a couple of minutes) in order to ensure his safety????? The issue of taking the pictures is being avoided and attempting to be deflected.

Just as UKCPS seem quite dogged in pursuing people for their money, since I unfortunately already paid up and don't seem to have much chance of getting my money back, I am equally determined to at least give them a hard time. I have already written to the BPA, the DVLA, the Huddersfield Examiner, and my MP. I hope that at least some of these people give UKCPS the hassle they deserve. Oh yes, I hadn't thought about Kirklees Council - I'll get onto that now.

Originally Posted by peternet

Some of the general misleading stuff as usual going on here - not a pay car park - a retail park with disabled bay. As usual with private car parks it is a contractual issue with specific contractual terms for parking in the disabled bays.

i agree there is no way to enforce parking in disable bays in a private car park.they are there only to help the disabled.should anyone get a ticket in one of these private car parks it is unenforceable. no matter how many pic.s they take

Or did I say goodbye to my £75 cheque when I foolishly sent it, and might as well forget about any appeal or complaint? Do they even have any form of complaints procedure?

If they haven't cashed it CANCEL IT.

These issues have been addressed in private correspondence to you. May I suggest there are issues around leaving a child alone in a parked car in a busy car park.

I advise that you do not communicate with Peter, either through email or the board's messaging system.

I advise that you do not communicate with Peter, either through email or the board's messaging system.[/quote]

I think you are right, and appreciate the advice and support from people. The company are clearly not at all professional, and the fact that the office manager communicates in such an unprofessional manner reinforces the 'cowboy' status of the outfit. I appreciate that the site managers have had to intervene and understand that personal comments cannot be posted - however, the guy was trying to insinuate re. issues around me leaving an 11year old alone in the car for a couple of minutes - and I think he really does aggravate people intentionally in order to get a response. It does seem to be more than just a job for him, he obviously enjoys the dispute, carrying it on way beyond the limits of the office.

Well, I've learnt a lesson. I won't pursue the company any further - it's pointless, but I did gain some satisfaction from writing a few letters of complaint, and I won't make the same mistake again.