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CCA Requests returned by Egg as my letters aren't signed!
I have just recieved my CCA Requests and Postal Orders back from Egg (by standard mail), the letter says:
Egg Card CCA Requests
Dear XXXX
Thank you for your recent request for copies of your credit agreements. However we note that the letters enclosed are not signed.
Egg places paramount importance on the security of your personal data therefore we can not proceed with your request until we can successfully match your signature.
Please sign and return the enclosed at your convenience.
This is ridiculous; they know who I am as they have my address and the correspondence would be sent here anyway so I think they're being shifty and trying to get out of suppying the CCAs or they want a copy of my signature for whatever reason!
I don't have to sign a letter (and shouldn't from the advice on these boards) to obtain information posted to my home address!
Re: CCA Requests returned by Egg as my letters aren't signed!
I suppose reply along the lines of they have failed to comply with a lawful Sec 78 cca request? and you will pursue it as such until they do supply all the information requested.
State that if security conscious they should send the documents by recorded, signed for delivery..as you have done to the name and address of yourself, that they have on record. You will then have to sign for the paperwork, of which royal mail will then have record of
Further to your recent correspondence, I write to confirm that we are no longer dealing on the above account.
It's all in uppercase as well which always annoys me.
Anyway; the thing is they have had no recent correspondence from me as I have been communicating only with Egg and have been ignoring their stupid letters.
Is this just another one of their pathetic scare tactics or are they finally just shutting up and leaving me alone?
Re: CCA Requests returned by Egg as my letters aren't signed!
Hi,
sounds like the don't have any paperwork for you and have handed it back to Egg.
If you are asked to deal with any matter via private message, PLEASE report it.
Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor
Re: CCA Requests returned by Egg as my letters aren't signed!
Hi, wUK.
You could try sending them this...............
RE Account NO XXXXXXXX
Thank you for your letter dated xx/xx/2007 the contents of which are noted
In your letter you make reference to requiring my signed authorisation before you comply. I draw your attention to the fact that the Consumer Credit Act 1974 does not require that I supply you a copy of my signature before you comply with my S78 request.
If it is for Data Protection purposes then I can happily supply you with documentation to substantiate my identity to you.
However, please note that the above address is the one which you normally use to communicate my private business to me and which you have hitherto found to be acceptable.I have to ask if you are concerned that you are corresponding with the correct person why has it taken so long to raise this matter.
As you are aware, disclosing data without adequate checks of identity is contrary to the 7th principal of data protection, listed in schedule 1 of the Data protection Act 1998:
7. Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
My request for a true copy of my credit agreement under section 78 was made on xx/xx/2007 and the 12 working days for your compliance expire on xx/xx/2007. I note that there is no provision that removes the requirements of the act to provide this information on time, even if you are unsure of my identity.
I look forward to receiving the documentation requested.
I would appreciate your due diligence in this matter.
I await your rapid response.
Yours Faithfully,
Either that, or sign the letter but put a line through it or add a couple of extra bits, so you would know if it had been 'lifted' at a later date.
Regards.
Scott.
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Re: CCA Requests returned by Egg as my letters aren't signed!
I sent them a letter with my reasons for not signing to their letter to me asking me for a signature.
Today I get more or less the same letter from them asking me for a signature again. They also sent me my postal order back again with the letter I sent them.
Again on the letter they ask me to sign.
In the last bit they tell me it's not required by law????
CCA Requests returned by Egg as my letters aren't signed!
(by standard mail), the letter says:
Reply With Quote
Re: CCA Requests returned by Egg as my letters aren't signed!
to the name and address of yourself, that they have on record. You will then have to sign for the paperwork, of which royal mail will then have record of 
Originally Posted by rory32
